AV Event Support Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for an AV Event Support Specialist for a RIGHT TO HIRE assignment with one of our premier Insurance clients in Charlotte, NC .

This role will be Tuesday - Thursday and hours will be between 8am - 4:30PM (Approx 24hrs per week).

Key Responsibilities:

• Event Setup & Operation:
• Configure and operate audio and video systems for corporate events, town halls, and executive meetings.
• Ensure proper signal flow and connectivity across AV components.
• Provide technical expertise for Microsoft Teams and Webex platforms
• Troubleshoot platform issues during live sessions.
• Collaboration & Communication:
• Partner with event organizers, IT teams, and external vendors to align technical requirements.
• Offer real-time support and problem resolution during events.
• Equipment Management:
• Maintain AV inventory and ensure equipment readiness.
• Perform routine maintenance and escalate repair needs promptly.
  
  

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Required Qualifications:

• Hands-on experience with audio systems (microphones, mixers, amplifiers) and video systems (cameras, switchers, projectors)
• Familiarity with Poly conferencing systems and AV signal flow.
• Strong troubleshooting skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
  
  

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Preferred Qualifications:

• Experience with streaming platforms and hybrid event technologies.
• Knowledge of AV control systems and networking basics.
• CTS (Certified Technology Specialist) or equivalent certification.
  
  

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Physical Requirements:

• Ability to lift and transport AV equipment (up to 50 lbs).
• Comfortable working in fast-paced, high-pressure environments.
  
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.