What are the responsibilities and job description for the Lead Technician/Field Operations Specialist position at Automated AV NC?
We are a growing low-voltage integration company looking for an experienced Lead Technician to join our team. This position is ideal for someone who can work independently, take ownership of projects, troubleshoot in the field, and adapt to different types of work and environments.
Our projects include commercial and residential AV systems, networking, CCTV and structured cabling. We are looking for someone dependable, motivated, professional with clients, and comfortable wearing multiple hats in a small business environment.
This is not a “sit and wait for instructions” position. We need someone who can wear multiple hats, adapt quickly, travel when needed, and take ownership of projects in the field.
Responsibilities
- Install and troubleshoot low-voltage systems
- Lead projects in the field with minimal supervision
- Install structured cabling, networking equipment, AV systems and CCTV
- Read plans and coordinate with other trades onsite
- Rack building, cable management, labeling, testing, and documentation
- Communicate professionally with customers and project managers
- Travel to project sites as needed
- Help train and guide junior technicians when required
Qualifications
- Experience in low-voltage, AV, networking, or security integration
- Strong troubleshooting and problem-solving skills
- Ability to work independently and stay organized
- Professional attitude and communication skills
- Valid driver’s license and reliable transportation
- Willingness to travel when needed
Preferred Experience
- Commercial low-voltage installations
- Network and CCTV installations
- Audio/video integration
- Rack installation and cable management
What We Offer
- Competitive pay based on experience
- Overtime opportunities
- Growth potential within the company
- Opportunity to help build and grow a fast-moving company
- PTO and benefits package
We are looking for someone who takes pride in their work, communicates well, and can represent the company professionally in the field. If you are dependable, self-motivated, and enjoy working on a variety of technology systems, we would like to hear from you.