Catering Coordinator

Catering Coordinator

Sofra Bakery Cafe - Allston

ABOUT US

In Turkish, Sofra is synonymous with generosity and hospitality.  James Beard nominated Executive Pastry Chef Maura Kilpatrick and co-founder Ana Sortun (of Oleana, Sarma & Siena Farms) approach cuisine with a Middle Eastern sensibility by creating delicious food featuring unique spices and spice blends.  Sofra Bakery & Cafe reinterprets regional food traditions of the Eastern Mediterranean to make them accessible and inspiring for our guests. 

WHY JOIN OUR TEAM?

We care about each other and our customers. We build long-term relationships with our employees and support individuals who wish to further their career development within the food industry.  We offer extensive educational and professional development opportunities, including wine and beverage training, Mediterranean diet education, community engagement, and guest speakers. 

We will always believe in exceptional hospitality with warmth & professionalism, but not pretension.  Our managers try to practice what they preach, not leading with aggression or negativity, but rather dedication, fairness, and desire to bring the best out in their team. We look for passionate, kind, committed and honest people who find joy in their profession and can transcend that message outward.

At the end of the day, we want our restaurant to be a representation of our values – the kind of place we would hang out on our day off.  All of our businesses are funky, fun spots that appeal to people from all walks of life.

Sofra is an equal opportunity employer.  We are committed to a diverse workforce and support an environment that is inclusive and respectful.

JOB DESCRIPTION

We are seeking an enthusiastic, organized, and communicative individual who is passionate about food, is eager to learn and work hard, and brings good energy to work. Prior experience with catering is preferred, but we value enthusiasm, passion, and work ethic and are willing to train the right person.

Working under the general supervision of the Operations Manager, the Catering Coordinator’s responsibilities include but are not limited to:

• Field all requests for catering.  Manage payment, communications, and coordination with managers to determine logistics, including menu, pricing, and timeline.  
• Assist in creating and developing guest relations protocols for catering.
• Support the FOH team in packing orders and ensuring smooth pickup/delivery as needed.
• Build relationships with regular guests, groups, and corporations for recurring orders.  
• Meet with management teams regularly for consultation, coordination, and brainstorming.
• Coordinate with delivery service.  
• Assist in developing proactive marketing and outreach strategies to increase catering inquiries.  
• Work with team members to create and maintain a culture that ensures that guest needs are met at every point of their Sofra experience.   
• Act as a role model of appropriate behavior in the workplace, enforce procedures, and uphold quality standards.

The successful Catering Coordinator will work to support established goals and values and uphold existing culture and the highest quality standards of customer service and hospitality.  

Requires excellent communication skills with both the public and the staff at all times.  Utilizing best practices for building team and relationships, the Catering Coordinator will successfully manage community relations.

Qualified candidates will – 

• Have a desire for long-term employment
• Have a strong attention to detail and a positive attitude
• Have strong written and communication skills
• Be able to multitask and be comfortable in a fast-paced work environment
• Exhibit a desire to learn
• Treat customers and co-workers with courtesy and respect
• Work as a team with multiple managers
• Have excellent attendance and punctuality

SCHEDULE, COMPENSATION, & BENEFITS

This is a non-exempt, part-time role scheduled for roughly 10 hours per week, with the goal of increasing to a full-time role as catering demand increases.  While the schedule is flexible, we expect this time to be split over roughly 3 days a week to regularly keep up with orders and communication.  This position is in-person and based at Sofra Allston.  

This position is paid at $25/hour, and additionally includes an incentive-based structure paid quarterly dependent on achieving catering revenue goals.  

Benefits include:

• Educational and professional development opportunities
• Employee discounts at our sister businesses—Oleana, Sofra, Sarma and Siena Farms
• Free meal per shift
• Partially subsidized health insurance, and group rates on dental and/or vision insurances

Please consider joining our team!  To apply, please send a resume and cover letter to jobs@sofrabakery.com.