Operations Service Assistant

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue products focused on operational excellence and quality.

We are seeking a detail oriented and highly organized Operations Service Assistant to support manufacturing operations.

This role is responsible for accurate inventory tracking, purchase requisition execution, and operational support within the facility.

This is a hands-on role closely tied to daily plant operations, supporting both purchasing activities and pulp sourcing processes within SAP.

Key Responsibilities

• Create and manage purchase requisitions for operational needs, ensuring all required information and supporting documentation is accurate and complete
• Support procurement activities by gathering quotes and coordinating with internal stakeholders
• Maintain and track operational supply inventory, including performing regular counts and ensuring timely replenishment
• Conduct weekly and monthly physical inventory counts for operational supplies, chemicals, and reagents
• Monitor and manage chemical and reagent inventory levels, ensuring accuracy and compliance
• Track and coordinate empty chemical tote pickups as needed
• Support pulp sourcing activities, including receiving and entering bills of lading (BOLs) into SAP
• Monitor delivery schedules and ensure accurate tracking of incoming materials
• Create and process consumption of pulp and broke within SAP
• Maintain accurate inventory and status tracking within designated areas such as exception bays
• Investigate discrepancies and escalate issues to leadership as needed
• Provide support for additional operational tasks based on business needs
  
  
  

Requirements

• High school diploma required; additional education is a plus
• Previous experience in a manufacturing, warehouse, or operations environment preferred
• Experience with SAP or similar ERP systems strongly preferred
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office including Excel, Word, Outlook, and Teams
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong written and verbal communication skills
• Self-starter with the ability to work independently and take initiative
• Role includes both office-based work and time spent on the production floor
• Requires regular movement throughout the facility for inventory and operational support tasks
  
  
  

Why Join Sofidel

• Competitive compensation
• 401(k) with company match
• Health, dental, and vision insurance
• Paid vacation
• Referral bonus opportunities
• Training and development opportunities
• Stable and professional work environment
  
  
  

Equal Opportunity Employer

Sofidel America is an equal opportunity employer and is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.