Event Operations & Scheduling Manager

Hollywood Park, a near 300-acre sports and entertainment destination, is being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke with the 70,000-seat SoFi Stadium as its centerpiece. Hollywood Park is the largest urban mixed-use mega development under construction in the Western United States. When complete, Hollywood Park will have up to 2,500 residences, a hotel, a retail district reaching up to 890,000 square feet, up to 5 million square feet of office space, and more than 25-acres of public parks and open space.

Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, SoFi Stadium is the host of world-renowned sporting events, including Super Bowl LVI in 2022, College Football Playoff National Championship game 2023, WrestleMania 2023, World Cup 2026, and the Opening and Closing Ceremonies of the Olympics in 2028. Adjacent to the stadium and under the same roof canopy is a 2.5-acre open-air plaza, American Airlines Plaza, and the 6,000-seat YouTube Theater. YouTube Theater is an intimate venue, making it the perfect place for concerts, comedy, awards shows, esports competitions, community gatherings, conferences and more.

Culture

Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect.

Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day.

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S.

Our S.T.A.R.S. commitments are enabled by five foundational principles:

• Start with Care – create a lasting impact through genuine care
• Thrive as a Team – create an environment of collaboration and encouragement
• Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
• Resolve with Respect – treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment
  
  
  

As the Event Operations & Scheduling Manager, You Will...

The Calendar and Scheduling Manager position will be responsible for overseeing all internal/non-ticketed scheduling and Calendar Management of event operations and conversions within SoFi Stadium, performance venue, and site. This position will be responsible for coordinating the scopes of work for each conversion, estimating staffing and work duration requirements. This position will be responsible for coordinating with all departments to ensure that the full concept of event booking requirements are understood and planned. This position will also be responsible for assisting with administrative duties and quality control inspections to ensure that event operations and conversions are completed to the highest standards and within projected labor costing.

The scope of this position encompasses 24 hour-a-day, 7 day-a-week activities. On an annual basis these activities include approximately an estimated 250 events via Hollywood Park venues. Hollywood Park has a Fan First mentality, as such this person will ensure an exceptional experience and safe environment for all Hollywood Park staff and visitors.

Essential Duties and Responsibilities:

• Manage and streamline communication around the calendar management process.
• Ensure the internal calendar of events, meetings, filming etc. are kept up in the calendar management system with proper status, information, location(s) and that there are no interference with any other bookings.
• Work with all departments and internal partners on training of how the calendar functions and process in which all should follow to reserve any and all spaces.
• Responsible for booking all event operations and conversion calendaring.
• Schedules event operations part-time staff to fulfill the required scopes of work for venue conversion(s) as necessary. Assists with the coordination of employee timecards and reconciliation/billing toward events.
• Proactively coordinates periodic maintenance tasks and other space blackouts into the calendar to allow facility and event operations staff to complete scheduled maintenance.
• Assists supervisor, as needed, with projection of labor and material costing for event operations and conversions.
• Help with individual Event P&Ls (Profit & Loss statements), event settlement process for Special Events and Large Events including Football reconciling final costs, revenue, and invoices with clients and vendors.
• Manage Local 33 payroll, verifying hours and ensuring accurate and timely submission in coordination with the Events team.
• Assist in the task development, prioritization and quality control audits of the event operations and conversion scope of work to ensure that the highest standard of delivery and efficiency of labor are achieved.
• Assist with overseeing compliance with all Hollywood Park and applicable agency safety policies. Ensure that the Hollywood Park policies, procedures and all safety requirements are administered properly. Ensure delivery of training or retraining is completed to address areas of non-compliance with Hollywood Park standards/policies.
• Provide excellent customer service to the Hollywood Park community across all venues and campus proper.
• Perform additional actions and activities as requested.
  
  
  

Minimum Qualifications:

• Minimum of 3 years of experience in public assembly facilities management with increasing responsibilities.
• Valid Driver’s license.
• Previous experience in event conversions or event management.
• Strong project management skills and attention to detail. Ability to work effectively under time constraints.
• Able to work nights, weekends, and holidays.
• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert a well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.
• Excellent written and verbal communications skills. Ability to adapt communication style to suit different audiences and situations. Written communications to be concise, well organized, complete and clear.
• Experience in managing calendars, building scopes of work, projecting costs, and prioritizing tasks.
  
  
  

Preferred Qualifications:

• Direct experience with Event Booking or Venue Ops calendar system
• Experience with ABI Employee Time and Attendance system
• Previous experience in event related project site
• Experience with project management software
  
  
  

Education:

• Minimum – Bachelor’s degree in Sport Management, Facility Management, Hospitality, Tourism, or related field
• Preferred – advanced degree or specialty certifications in the above related fields
  
  
  

Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Physical Requirements:

LIFTING ............................................Lift up to 50 pounds

CLIMBING/BALANCE ...................Prolonged Steps or stair climbing, balancing

WALKING…………………………….Exert well-paced mobility for up to six (6) hours in length

STOOPING/BENDING OVER.......Occasional is unavoidable

STANDING/SITTING.......................Prolonged standing/sitting throughout the day

REACHING ......................................Occasional overhead as well as horizontal

SPEAKING........................................Proficiency in English

Essential Environmental Conditions:

INSIDE/OUTSIDE ...........................Generally, indoor conditions are air-conditioned, and outside conditions that include inclement weather, heat, humidity, rain, sleet, and wind

COLD/HEAT ...................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind

WET/DRY ........................................Not unusual moist/dry environment

NOISE/VIBRATIONS ....................High noise level and vibration high

HAZARDS........................................Non-hazardous environment

FUMES/DUST/ODORS.................Normally controlled environment

Salary Range: $80,000 - $100,000