What are the responsibilities and job description for the Facilities Management Systems Trainer position at Sodexo USA?
Facilities Management Systems Trainer
Job Description
Role Overview
Sodexo is seeking a Facilities Management Systems Trainer to join our FM Information Systems Instruction & Client
Integration Team.
This is a long-term temporary position that is benefits eligible and expected to last through July of 2026
In this role, you will provide training to support our FM Transformation as we transition existing and deploy new business into Salesforce Field Service deployments as well as training other supporting tools, such as reporting and mobile applications. Training methods will include webinar, live group, and one-on-one training. You may also participate in the development and improvement of training processes and materials, including user guides and e-Learning.
This is a Remote-Based role with 80% travel.
Candidates can live in any state within proximity to a major US airport.
What You'll Do
Provide FM Systems’ training to end users and support personnel
Create and execute training plans to meet the customer needs, Plan and coordinate training events, Use analytical skills to find solutions and define workflows to meet client needs
Promote continuous improvement of the training program by complying with the delivery and evaluation of the survey process
Maintain training records in Smartsheet for all users
Prepare material, including user guides and e-learning, to support training as needed
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
3+ years’ experience training software applications
Understanding of relational databases
Salesforce Field Service or CMMS (Computerized Maintenance Management System) experience a plus
Experience with facilities management or facilities operations helpful
Ability to learn, understand and explain complex technical processes to non-technical people
Strong organizational and project management skills to manage multiple priorities
Ability to work effectively with all levels of an organization in a collaborative team environment and with minimum supervision.
Advanced computer skills using Microsoft Office Suite and ability to learn new related software
Ability to manage trainees in live and virtual training environments
Ability to adapt training style and/or method to convey material to various audiences
“People person” personality
Strong comfort speaking in large groups
Ability to make subject matter interesting and fun
Customer focused
Ability to motivate trainees
Passion for learning
Excellent presentation, verbal and written communication skills
Excellent technical writing skills to aid in the creation of training material when necessary
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Functional Experience - 3 years
Job Details
Job Title
Facilities Management Systems Trainer
Category
Engineering
Location(s)
North Bethesda, MD, United StatesCleveland, OH, United StatesCharlotte, NC, United StatesPittsburgh, PA, United StatesTampa, FL, United StatesOrlando, FL, United StatesNashville, TN, United States
Salary Range
$65100 to $120340
Job ID
984972
Salary : $65,100 - $120,340