Hospitality Supervisor @ San Diego Theatres

Hospitality Supervisor
Full Time with Benefits
Pay range: $25.00-29.75

Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! Together.

Sodexo Live! and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years at gathering places across North America and the United Kingdom. As the pioneer and leader in live event hospitality, we are committed to making the time that people spend together more rewarding and more valuable. "Making it better to be there since 1929."TM

The San Diego Theatres, home to the historic Balboa Theatre and the iconic Civic Theatre, are the cultural heartbeat of downtown San Diego. With nearly 5,000 seats across two stunning venues, the theatres host Broadway tours, concerts, comedy, dance, film, and community celebrations year-round. Beyond the stage, Sodexo Live! delivers the full food and beverage experience with elegant lobby bars, specialty concessions, and premium hospitality services that elevate every performance. From craft cocktails and gourmet bites to large-scale receptions and private events, our team ensures that guests enjoy five-star service from curtain up to curtain call - and we're hiring passionate hospitality professionals to be part of these unforgettable experiences.

We are currently seeking a Hospitality Supervisor at the San Diego Theatres.

The Hospitality Supervisor will assist with day-to-day operations across food, beverage, and guest service areas, including ordering, inventory controls, and cash management. This role supports customer satisfaction by ensuring departmental policies and procedures are followed, maintaining service excellence, and assisting with the training and development of front-line hospitality staff. The ideal candidate is a hands-on leader who can balance operational needs with delivering memorable guest experiences at one of San Diego's premier cultural venues.

Responsibilities include, but are not limited to:

• Supervise front-line hospitality staff and ensure all company policies and procedures are followed.

• Schedule and coordinate appropriate staffing levels for each event.

• Address and report personnel issues, workplace accidents, or injuries promptly to management or Human Resources.

• Oversee event preparation to ensure all areas are fully set up, clean, and operational prior to opening.

• Maintain inventory controls, including ordering, receiving, transfers, requisitions, and waste management, ensuring accuracy and accountability.

• Safeguard company assets such as cash, inventory, equipment, and supplies.

• Ensure menus, signage, and pricing are accurate and professionally displayed.

• Train and coach staff in customer service, hospitality standards, and service excellence.

• Monitor food and beverage quality, presentation, and service speed to meet company standards.

• Enforce uniform and appearance guidelines in accordance with company policy.

Job Requirements:

• Minimum 2-4 years' experience as Hospitality Supervisor or Manager in a mid to large volume operation.

Other requirements:

• Requires lifting up to 50 pounds on a regular and continuing basis.
• Must be able to work in extremes of cold and heat. Hours may be extended or irregular to include nights, weekends and holidays.
• Must be able to work in extremes of cold to heat.
• Must be able to exert well-paced mobility to maneuver quickly among different areas of the facility.

Thank you for your interest in employment with Sodexo Live! While only those candidates selected for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by law.

Job Type: Full-time

Pay: $25.00-27.00 per hour

Benefits:

Shift:

• Day shift, Evening shift

Weekly day range:

• Monday to Friday
• Weekends

Work Location: In person