Warehouse Shipping and Receiving Specialist

Warehouse Shipping and Receiving Specialist (Promotional Products Industry)

About the Company:

Startup of the Year" –SF Magazine

Most Innovative Company Award-Fast Company

Bloomberg Business Week-Social Entrepreneur of the Year

Did you ever think you could change the world by working in the promotional products industry? Now you can do it by working with Social Imprints. Our social mission is to provide second chances for those who genuinely need one. Eighty percent of our staff comprises at-risk individuals, including formerly incarcerated people, recovering addicts, individuals on/off public assistance, and the undereducated/employed.

Since opening our doors in 2008, Social Imprints has been the go-to provider in the Promotional Products industry for many of the nation’s top brands, including Dropbox, Oracle, Pinterest & Facebook. That’s because we are not only passionate about our swag, but also about our community.

If you need a second chance or want to work for a company that makes an actual imprint on its community, Social Imprints is the place for you!

About the Position:

On-Site - (Monday - Friday)

Salary and Benefits:

• Base Salary: $24/hr
• Bonus opportunities
• Competitive benefits
• Profit-sharing opportunities

About the Role:

We are seeking a detail-oriented Shipping & Receiving Specialist to join our fast-paced warehouse team. As a leading promotional products distributor managing 50 custom eCommerce stores, we handle high-volume, complex inventory flows.

In this role, you will serve as the first point of contact for all incoming merchandise, ensuring every item—from apparel to tech accessories—is accurately received, documented, and prepared for Quality Control, kitting, inventory, or fulfillment. This position plays a critical role in maintaining the integrity of our supply chain and requires strong technical proficiency and attention to detail.

Duties and Responsibilities:

Receiving & Inventory Management

• Perform all inbound receiving functions within NetSuite and the integrated WMS, ensuring real-time inventory accuracy.
• Reconcile incoming shipments against purchase orders, packing slips, and system records; identify and report discrepancies or damages.
• Label, bin, and slot incoming merchandise to optimize warehouse organization and picking efficiency.
• Manage all inbound shipments and customer exchanges within NetSuite.

Multi-Program Coordination

• Organize and stage products for 50 unique e-Commerce programs, ensuring accurate routing to appropriate internal teams.

Data Entry & System Accuracy

• Accurately enter and maintain shipping, receiving, and inventory data in internal systems
• Ensure timely, precise data entry to support inventory accuracy and order fulfillment

Communication & Problem Solving

• Partner with Procurement and Account Management teams to quickly resolve shipping issues, discrepancies, and backorders.

Quality Control

• Inspect incoming products for defects, branding accuracy, and overall quality
• Ensure all items meet company standards before being released into inventory

Cross-Functional Support (During Downtime)

• Execute pick, pack, and ship functions while maintaining high productivity and accuracy standards.
• Prioritize orders by ship date and specific customer accounts.
• Support specialized kitting projects and custom order fulfillment using the Social Imprints work order (WO) System.
• Track productivity through detailed work order reporting.

About You:

Technical Skills

• Experience using NetSuite or a similar Enterprise Resource Planning (ERP) system is highly preferred.
• Familiarity with warehouse management systems (WMS) and handheld scanners.
• Strong computer literacy, including proficiency with spreadsheets, email, and data entry systems (WMS and order management system).
• Ability to quickly learn new systems and troubleshoot technical issues.

Industry Experience

• Background in promotional products, apparel, or multi-client third-party logistics (3PL) environment is a major plus.

Core Competencies

• Exceptional attention to detail with a “zero-error” mindset (checking SKUs, quantities, and product specifications)
• Strong organizational and time management skills.
• Ability to work efficiently in a fast-paced, high-volume environment

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift up to 50 lbs

Social Imprints is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Qualified applicants who are formerly incarcerated, recovering addicts, long-term unemployed, veterans, underrepresented minorities and underemployed (Based on education and experience) are strongly encouraged to apply.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• How many years of experience do you have in warehouse shipping and receiving, managing shipments, returns, quality control, and inventory?
• How many years of experience do you have working in a fulfillment center or 3PL environment?
• Do you have experience using NetSuite, other EPRs, and Warehouse management systems for data entry and organization?

Language:

• English (Required)

Ability to Commute:

• San Francisco, CA 94124 (Required)

Ability to Relocate:

• San Francisco, CA 94124: Relocate before starting work (Required)

Work Location: In person

Salary : $24