Night Auditor

JOB REQUIREMENT SUMMARY:

> Proper completion of all front office duties.

> Complete the activities of Night Shift staff.

> Effectively, properly, and accurately analyze the days operating results and perform daily

assigned duties including:

- Conduct the Night Audit in accordance with the SOCH standards

- Operations Analysis & Reporting:

o Accounts Payable

o Accounts Receivable and direct billing

o End of day statistics

o Labor Productivity

o Daily Flash Report

o Credit Check/Balance Batch Settlements

o Operations statistics report – labor cost/room, etc.

> Ensure the proper appearance of the lobby and all public areas, including the complimentary

breakfast area.

> Act as the Manager on Duty (MOD).

QUALIFICATION STANDARDS:

Education & Experience:

> High School diploma equivalent required.

> 1 year Hotel front office experience with a minimum of 1 year as Night Experience preferred.

> Computer experience required.

> Customer services experience preferred.

> Must work the Night shift.

General Requirements:

> Effectively communicate both verbally and written, with all levels of employees and guests in an

attentive, friendly, courteous, and service oriented manner.

> Must be able to work with and understand financial information and data, and basic arithmetic

functions.

> Must be able to multitask and prioritize departmental functions to meet deadlines.

> Approach all encounters with guests and employees in an attentive, friendly, courteous, and

service-oriented manner.

> Attend all hotel required meetings and trainings.

> Maintain regular attendance in compliance with Soch Standards, as required by scheduling.

> Maintain high standards of personal appearance and grooming, which includes wearing the

proper uniform and nametag.

> Comply with Soch Standards and regulations to encourage safe and efficient hotel operations.

> Maximize efforts towards productivity, identify problem areas and assist in implementing

solutions.

> Must be able to understand and apply complex information, data, etc. from various sources to

meet appropriate objectives.

> Must be able to cross-train in other hotel related areas.

> Must be able to maintain confidentiality of information.

> Must be able to show initiative, including anticipating guest or operational needs.

> Perform other duties as requested by management.

> Willing to work on weekends and holidays as required.

> Always maintain a warm and friendly demeanor.

Physical requirements:

> Ability to stand during entire shift.

> Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or

constantly to lift, carry, push, pull or otherwise move objects.

>Long hours and flexibility occasionally required.

RESPONSIBILITIES & FUNCTIONS:

Primary Functions:

Accounting:

- Properly and accurately conduct the audit and accounting functions in a timely manner and

transmit the information to the corporate office.

- Prepare and transmit the payroll information and statistics.

- Prepare and distribute the Daily Flash Report

Profit:

- Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.

Quality:

- Compile and enter the data from the Front Office Room Inspection forms.

- Perform the regular Front Office duties.

Work Ethic:

- Demonstrate a high level of integrity, take ownership of personal and team actions, communicate

effectively, nurture a positive, professional work environment, and adhere to SOCH’s Standard

Operating Procedures.