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Case Manager, Intake & Compliance

SOAR365
Richmond, VA Full Time
POSTED ON 12/12/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the Case Manager, Intake & Compliance position at SOAR365?

At SOAR365, we are dedicated to creating meaningful opportunities for people with disabilities. We're seeking a compassionate and skilled Case Manager, Intake & Compliance who is passionate about advocacy, access, and helping individuals thrive in the workplace.

About The Role

As the Case Manager for Intake & Compliance, you will be the first point of support for employees with disabilities in the AbilityOne program. You'll review eligibility documentation, assess strengths and accommodation needs, and collaborate closely with managers to ensure each employee has the tools and support necessary to succeed in their role. This position does require some evenings and weekends as needed.

This is a highly collaborative position supporting both regulatory compliance and the ongoing success of the individuals we serve.

What You'll Do

  • Review and verify disability documentation to determine AbilityOne program eligibility.
  • Conduct assessments and develop individualized accommodation plans.
  • Monitor employee progress, provide coaching, and collaborate with supervisors to ensure successful job placements.
  • Maintain documentation and compliance with all regulatory requirements.
  • Partner with internal teams and external agencies to ensure employees receive the supports they need to thrive.
  • Serve as an internal advocate and trusted resource for employees with disabilities.

Knowledge/Experience

  • Bachelor's degree in health or human services (or related field).
  • At least 2 years supporting individuals with disabilities or medical concerns.
  • Strong relationship building, excellent communication, and sound problem-solving abilities.
  • Ability to analyze complex data, create reports, and complete timely submission of required documentation
  • Understanding of disability accommodations, regulatory compliance, and the AbilityOne program (preferred).
  • A collaborative spirit with a commitment to inclusion and empowerment.
  • Must be able to travel to multiple locations
  • Must be able to pass a Federal background check and obtain access to military bases

Benefits And Pay Range

  • A competitive salary
  • We offer a range of market-competitive total rewards that include paid holidays, paid time off, sick leave, and medical, dental, vision, flexible spending account, 403(b), life insurance, wellness programs, and discounted college tuition, to name a few.

EO/AA Veterans/Disabled And Other Protected Categories

Drug-Free Workplace

Reasonable Accommodations

If you need reasonable accommodation when you apply for a position on our website, please contact us at (804) 358-1874 and ask for human resources.

SOAR365 employees benefit from working for a rehabilitative non-profit agency that specializes in providing employment opportunities for people with disabilities.

Salary.com Estimation for Case Manager, Intake & Compliance in Richmond, VA
$88,670 to $110,921
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