Medical Office Assistant

Soar Therapy & Integrated Wellness is seeking a confident, steady professional who takes initiative naturally and wants to grow within a structured, mission-driven clinical environment.

This is not an entry-level front desk position. We are looking for someone who enjoys administrative and operational work, thrives in organized systems, and is ready to take ownership of client care processes, clinic organization, and light marketing initiatives.

The ideal candidate is proactive, emotionally mature, dependable, and able to maintain structure and composure in an active clinical setting.

Who We Are Looking For

We are seeking a professional who:

• Confidently communicates and sells the value of our services, both over the phone and in person.
• Brings a warm, engaging presence while maintaining focus and efficiency in completing tasks.
• Takes initiative and does not wait to be told what to do
• Identifies problems and brings solutions forward
• Anticipates needs and addresses them proactively
• Thinks quickly and adapts in real time
• Views feedback as a tool for growth and performance refinement
• Demonstrates emotional maturity and professional composure
• Maintains steady performance even when expectations are high
• Is coachable, adaptable, and eager to grow

Most importantly, this role requires a reliable and dependable person.

We are seeking a professional who takes their responsibilities seriously, shows up consistently, arrives on time, and can be trusted to maintain structure and continuity within the clinic.

This Role Is Not a Fit If You:

• Prefer highly social and unstructured work environments
• Do not enjoy working independently
• Struggle with being social or communicating assertively
• Become easily overwhelmed by multiple responsibilities
• Require constant supervision
• Struggle with accountability or work attendance

Compensation: $23–$25 per hour (based on experience)

Benefits: Medical, Dental, Vision, PTO, Paid Holidays, and Retirement

Work Location & Schedule: Full-Time (35 Hours) | In-Person

$23 - $25 hourly

Client Care & Scheduling

• Manage provider schedules accurately and strategically
• Drive the intake process from first contact to conversion
• Conduct follow-up calls with new clients after their first appointment
• Communicate clinic policies clearly and confidently
• Maintain professional boundaries at all times

Compliance & Documentation

• Conduct chart audits to ensure all documentation is present in the client's chart and meets compliance.
• Maintain organized systems and structured workflows

Marketing & Outreach

• Create event flyers, slide decks, and other digital content
• Support light social media posting
• Assist with workshop promotion and event coordination
• Prepare materials for provider outreach
• Support community events and special initiatives

Operations & Systems

• Move efficiently between our EHR, CRM system, and Google Workspace
• Identify workflow gaps and propose solutions
• Collaborate effectively with billing
• Maintain front desk and clinic environment standards
• Able to work independently

Required

• Associate’s or Bachelor’s degree (Business Administration, Healthcare Administration, or related field preferred)
• Proven 2 years of experience in administrative or clinic coordination.
• Strong attendance history and punctuality
• High computer fluency and comfort with CRM systems
• Familiarity with Google Workspace and Excel spreadsheets
• Experience using Canva
• Strong written and verbal communication skills
• Ability to prioritize efficiently in a structured, active environment
• Comfortable discussing pricing and clinic policies confidently
• Experience in private practice, boutique healthcare, or wellness settings preferred
• Desire for growth and development
• Spanish fluency preferred

We value learning and strive to sharpen our knowledge and clinical skills to bring transformative services to clients, families, and communities. We invest in learning and growth opportunities.

Why Join Soar Therapy and Integrated Wellness?

• We believe each staff member is an integral part of our team and collectively brings value to our work
• We invest in your growth
• We are passionate about serving clients and making a difference in the lives of the people we serve
• We celebrate the personal and professional wins of our employees
• We show up authentically and love to laugh with one another
• We see diversity and cultural differences as a strength and foster an engaging work culture
• We step forward in our mission by connecting with and participating in community events
• We invest in our team, providing consistent training and professional development opportunities