What are the responsibilities and job description for the Residential Service Coordinator position at So Others Might Eat/ SOME?
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $23.54 to $24.89 and may be commensurate with experience.
The Service Coordinator provides case management support to residents and guides to assist residents with actively solving daily challenges and increasing personal development.
Shalom House provides housing for 90 adults and is located on 4th Street in NE Washington, DC.
Schedule: Monday - Friday, 8:00 am - 4:30 pm; one late day/week, 10:00 am - 6:30 pm. (40 hours per week)
Required: High School Diploma; 5 - 8 years' experience in social services and/ or working with homeless or substance abuse and mental illness. Experience with Motivational Interviewing is a plus!
Required License/Certification: CPR/First Aid
Expected Contributions/Case Management/Community Development/Program Admin:
- Provide ongoing case management and referrals to residents as needed utilizing the strength-based approach to individualize care
- Perform intakes, and annual assessments, such as psychosocial and career assessments, and know how to incorporate findings into case management services. Utilize MET during consultations and a strength-based approach.
- Assist residents with observed and reported concerns regarding sobriety, mental health, physical health, etc.
- Assist residents in obtaining job training, higher education, employment, money management, financial literacy, and other supportive services
- Assist the team in developing and coordinating activities, educational groups, and various community events for adults
- Identify resources and presenters to assist in activities
- Record unusual incidents, problems, violations of house guidelines, and maintenance repairs; submit incident reports as required
Knowledge, Skills, and Abilities Required:
- Knowledge of principles, methods, and procedures for motivational enhancement interviewing.
- Knowledge of principles and processes for providing customer and individualized services. This includes understanding residents' needs, meeting quality service standards, and evaluating satisfaction.
- Ability to be sensitive to diverse backgrounds and set aside personal opinions and implicit biases. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Ability to effectively document residents' progress toward goals electronically
- Ability to educate and teach residents how to access and utilize community resources
- Ability to perform and complete an accurate resident assessment and effectively document residents' progress toward goals.
- Ability to set professional boundaries
Reports To: Program Manager
Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing before or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Physical Demands: Must be able to lift to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings offsite
To Apply: Go to our career page at https://www.some.org/careers/open-opportunities click on the search icon to locate this position. Follow the instructions to complete your on-line application profile to be considered. No phone calls please.
SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.
SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.
SOME, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States. SOME, Inc is also a Drug Free Workplace.