Demo

Service Coordinator, Crisis Residential

Sheppard Pratt
Germantown, MD Full Time
POSTED ON 10/28/2026
AVAILABLE BEFORE 12/1/2026
Crisis Residential Program services provide short-term intensive, round-the-clock, personalized support to help stabilize someone having a mental health crisis so they can avoid hospitalization. Our teams collaborate with providers who are already involved in an individual’s treatment and works to link clients to other services offered by Sheppard Pratt or other community providers.

What to expect.

This is a direct care opportunity to support not just the mental health of your clients, but also their overall independence and well-being. You will assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for your clients as necessary.

Additional responsibilities will include:

  • Assisting clients through program enrollment and orientation.
  • Coordinating client medical appointments, transportation, housing, money management, etc.
  • Developing and assisting with client medication management plan.
  • Obtaining and maintaining entitlements for clients.
  • Maintaining accurate and complete documentation.
  • Developing and coordinating transitions plans and program discharge


What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

  • A commitment to ongoing training and education, including a robust tuition reimbursement program.
  • Comprehensive retirement, medical, dental, and vision benefits.
  • Generous paid-time-off and flexible scheduling.
  • Complimentary employee assistance program.
  • And more!


This position has a flat pay rate of $20.95/hr.

What we need from you.

  • One of the following combinations of education and experience:
    • A high school diploma or GED and 2 years of related experience.
    • A bachelor’s degree and 1 year of related experience.
  • The willingness to obtain additional certifications and trainings as required.
  • A driver’s license with 3-points or less and access to an insured vehicle.
  • Must have availability to work days, nights, weekends, and holidays depending upon need of the program.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

Salary : $21

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