What are the responsibilities and job description for the Bell Person - Winter position at Snowmass Club?
Bell Person
Location: Snowmass Club | Snowmass Village, CO
Reports To: Bell Supervisor and Bell Lead
Supervises: None
Classification: Non-Exempt
Are you friendly, dependable, and passionate about providing exceptional guest service? Do you enjoy helping others, staying active, and creating a welcoming experience for members and guests?
Snowmass Club is looking for a Bell Attendant who brings a positive attitude, strong attention to detail, and a commitment to delivering outstanding hospitality.
What Guides Us
OUR MISSION – Inspire lasting memories and meaningful connections with all the comforts of home
OUR VISION – To be the Club of choice for work & play
OUR VALUES – Y.E.S.
✅ You Elevate Service – Excellence lives in the details
We Are One Team – Support each other and win together
Be A Host – Anticipate needs and create belonging
Embrace the Adventure – Stay curious and keep improving
✨ What You’ll Do
- Greet guests in a friendly manner and offer assistance with luggage
- Escort members and guests throughout the property as needed
- Carry and transport members’ and guests’ personal belongings
- Provide limited concierge services, including answering questions about the area and providing restaurant recommendations
- Assist the Front Desk with phones and guests as needed
- Transfer phone calls and communicate important information to the Front Desk
- Provide guest transportation to and from Aspen Airport while following all applicable laws and regulations
- Lift and transport luggage, packages, and boxes from cars, buses, vans, and carts
- Place luggage and packages on the ground, baggage carts, or other vehicles as needed
- Transport guest luggage to and from the shuttle, lobby, and rooms
- Keep the hotel shuttle clean and well maintained, including washing, vacuuming, and removing trash
- Keep your radio/bell phone on at all times and respond promptly to all calls
- Complete daily checklists provided by the Bell Supervisor
- Perform consistent walk-throughs of all properties
- Pick up trash and debris and maintain a clean, welcoming environment
- Clean and arrange furniture and empty trash cans as needed
- Accurately communicate operational issues and important information to other shifts
- Promote a positive work culture and contribute to a collaborative team environment
- Keep walkways clear of ice, snow, leaves, trash, and other hazards
- Follow all applicable safety procedures and regulations
- Demonstrate knowledge of and ability to perform required roles during emergency situations
- Maintain awareness of potential safety concerns throughout the property
- Support the Bell team and other departments as needed
- Assist the Front Desk and other team members when requested
- Promote a positive and professional work environment
- Perform other appropriate tasks as assigned by the Bell Supervisor
What You Bring
- High School diploma or GED equivalent preferred
- Minimum of 1 year of related experience preferred
- Valid driver’s license required
- Strong customer service and communication skills
- Ability to work independently and as part of a team
- Positive attitude and willingness to assist members and guests
Physical Requirements & Work Environment
- Ability to exert maximum muscle force to lift, push, pull, or carry objects
- Ability to coordinate the movement of arms, legs, and torso when the whole body is in motion
- Ability to use abdominal and lower back muscles to support the body repeatedly or continuously without undue fatigue
- Ability to bend, stretch, twist, and reach with the body, arms, and/or legs
- Ability to exert oneself physically for extended periods without becoming winded or out of breath
- Ability to lift up to 80 pounds
- Ability to work outdoors and in changing weather conditions, including snow, ice, cold, heat, and rain
- Ability to remain active and attentive in a fast-paced guest-service environment
Why You’ll Love It Here
Full-Time Benefits Include
Health, Dental, Vision, Life Insurance, Paid Time Off, and Sick Pay
All Employees Enjoy
Potential Housing
401(k)
60% Discount on RFTA Bus Passes
Restaurant Discounts
Retail Discounts
Free On-Site Parking
Employee Meal, Golf, Tennis, and Gym Usage
Employee Wellness Programs
Additional Information
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Additional duties may be assigned as needed.
Salary : $17 - $22