Zip Tours Ambassador

• Complete opening/closing procedures for guide position
• Greet and interact with guests for duration of tour
• Respond to guest inquiries 
• Respond to guest inquiries regarding resort operations 
• May be required to perform first aid at a level of documented training and respond appropriately in unusual situations such as weather-related events, mechanical failures, or injury to staff/guests
• Assist Adventure Supervisor with maintenance and SOP’s of zipline equipment
• Accompany guests on zipline tour
• Train guests on proper use of zipline equipment and safe zipline practices/techniques
• Maintain the cleanliness of the zip tours areas as well as the resort in general

Team Member Qualifications: 

• Must be able to perform work at varying heights
• Must have full range of overhead arm motions
• Must be able to perform all technical rescues associated with zipline tours
• Professional demeanor
• Proven ability to deal effectively with guests
• Excellent oral and written communication skills
• Must be willing to work outdoors in all weather conditions
• Must be able to lift 50 pounds
• Must be willing to speak in front of large groups of people
• Will require walking/standing for long periods of time
• Must speak fluent English (bilingual abilities encouraged)
• Successful completion of on the job training including but not limited to Ambassador