What are the responsibilities and job description for the Technical Support Specialist position at Ambassador Resources?
Are you passionate about helping customers and solving problems? We’re looking for a Technical Support Advisor who can provide exceptional customer service and technical support related to warranty claims, product returns, and performance troubleshooting.
What You’ll Do:
•Provide technical support for warranty claims, product returns, and performance issues.
•Evaluate and process warranty parts in a timely, accurate manner.
•Clearly communicate technical concepts to non-technical customers.
•Identify and implement solutions through active listening and critical thinking.
•Manage multiple inquiries while following up to ensure full resolution.
Salary : $25 - $30