What are the responsibilities and job description for the INSTRUCTIONAL DESIGNER position at Snohomish County?
Snohomish County Central Human Resources is seeking an Instructional Designer to support the county’s implementation of new Oracle finance and Systems under an Enterprise Resource Planning (ERP) initiative. These roles will work with subject-matter experts (SMEs) to design, develop, and deliver instructional content to advanced users and end users, with formats including but not limited to live training, screencast videos, and job aids.
Successful candidates will have:
- Working knowledge of the principles of multimedia learning, experience using instructional design models, and an eye for visual design
- Experience facilitating live, instructor-led training on virtual platforms
- A commitment to diversity, equity, inclusion, and accessibility in learning design
- Strong interpersonal skills and an ability to work with tact and diplomacy to establish effective working relationships with employees at all levels of the organization
Please attach a resume and a sample of previous work or a link to your portfolio with your application.
The starting salary for this position for new employees to Snohomish County is $86,531.76.
This is a full-time project position budgeted through 12/31/2026. This position will support the multi-year ERP implementation. Additional funding will be requested to extend this position at least through the end of 2027; however, continuation beyond the current budgeted end date is contingent upon budget approval and is not guaranteed.
The position will remain open until filled, and first consideration will be given to applications received by April 27, 2026.
BASIC FUNCTION
Develops and maintains virtual and in-person training content that includes developing curricula, measuring training effectiveness, conducting needs assessments and administering the Learning Management System (LMS).Job offers are contingent on successful completion of employment verification and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
For any questions, reach out to SHR-Talent@snoco.org
STATEMENT OF ESSENTIAL JOB DUTIES2. Maintains programs, records and user accounts within the learning management system (LMS); organizes and schedules classes; produces reports, rosters and email notifications.
3. Assists departments in designing, developing, and uploading e-learning content within LMS.
4. Conducts training needs analysis to gather information and develop instructional content for county departments; consults and collaborates with project partners and subject matter experts throughout instructional design process.
5. Assists training program administrator in developing an instructional design project work plan; assists with training budget.
6. Identifies and recommends training resources to various departments in response to department-specific training requests.
7. Evaluates effectiveness of training efforts via course evaluations and employee surveys; recommends and implements improvements.
8. Facilitates training sessions for employees through live, instructor-led classes, which may be held virtually or in-person.
9. Provides technical assistance to employees in resolving technical issues related to accessing the LMS and course content; works with vendor to resolve issues.
10. Promotes training programs through publications of newsletters, announcements, memorandums, e-mail, intranet and internet.
11. Maintains intranet and internet pages for department.
12. Maintains confidentiality of all personnel, payroll, accounting, and finance records, as well as other sensitive reports and information.
13. Responds to Public Records Requests (PRR); monitors response due dates; coordinates communications with requestors, other departments and offices, Public Records Officer and Prosecuting Attorney’s office as needed; assembles documents for disclosure.
14. Assists with Human Resources Information Systems (HRIS) data entry and retrieval.
STATEMENT OF OTHER JOB DUTIES
15. Performs related duties as required.
Two (2) years of education in training, organizational development, instructional design, human resources management or related field; AND, two (2) years on-the-job experience in web-based instructional design; OR, four (4) years of on-the-job experience in instructional design; OR any equivalent combination of training and/or experience that provides the required knowledge and abilities.
SPECIAL REQUIREMENTS:
Must sign a confidentiality agreement as a condition of employment.
KNOWLEDGE AND ABILITIES
Knowledge of:
- e-learning and training development
- proven instructional design methodologies
- principles of multimedia design
- accessibility standards in instructional design
- common barriers to effective training
- e-learning methods and procedures
- modern e-learning authoring and video editing software techniques and strategies in conducting needs and task analyses
- personnel records disclosure and confidentiality rules
- adult learning theory and principles
- interpersonal communication, group processes, and facilitation skills
- excellent oral and written communication skills
- program planning skills
- effectively communicating information to a wide variety of audiences
Ability to:
- design, develop and implement interactive and accessible e-learning courses using proven instructional design methodologies
- prepare clear and concise correspondence, charts, graphs, memoranda and other written materials
- establish and maintain effective work relationships with elected officials, management staff, employees, and the public
- communicate effectively both orally and in writing
- organize tasks and work to manage multiple projects and deadlines
- give and receive feedback in a team environment
- plan and organize work with minimal supervision
- maintain accurate records
- interpret and apply oral and written instructions
SUPERVISION
The work is performed under general direction from a manager, supervisor or designee, with responsibility for. independently planning and executing assignments in alignment with established policies, procedures, and objectives. Work is reviewed through discussions, reports, and evaluation of outcomes achieved
WORKING CONDITIONS
The work is performed in a standard office environment with prolonged periods of working at a computer workstation using standard equipment. Duties may involve physical activities such as sitting, standing, walking, bending, or operating equipment. This position may occasionally involve moving office materials (up to 30 pounds) with reasonable accommodation as needed. Work schedules typically include standard business hours and shifts. Some travel may be required for off-site work.
Salary : $86,532 - $110,439