IN-IDOH-Administrative Assistant

Short Description

This position provides both administrative and clerical support for Licensing, Enforcement, & Survey Processing for Long Term Care and the ICF/IID programs.

Complete Description

Purpose of Position/Summary

It is primarily responsible for saving survey data and forms,and ensuring data is entered timely and accurately into the iQIES federal databases in order to meet federal performance standards. Responsible for following the data retention plan for all public and confidential records for the Licensing, Enforcement,& Survey Processing areas.

Essential Duties/Responsibilities

Enter data in the iQIES system from federal forms included in the recertification survey kits for the LTC and ICF/IID program.

Save final survey reports(survey report with approved plan of correction) with the appropriate naming conventions to the proper survey events in iQIES.

Job Requirements

Ability to communicate both orally and in writing effectively

Ability to multitask and prioritize/coordinate work to ensure deadlines are met

Attention to detail

Ability to troubleshoot issues to minimize delays in meeting deadlines

Working knowledge of and ability to operate various information technology equipment; such as computers,printers, scanners and photocopiers

Working knowledge of and experience with basic computer programs (e.g. Word, Excel, and Outlook)

Working knowledge of or ability to learn specialized computer programs (e.g. iQIES) and other software applications utilized within the Division

Ability to maintain confidentiality of Division documents (e.g. surveys, complaint information,medical records)

Working knowledge of or ability to learn survey forms as relates to survey packets

Basic knowledge of agency program terminology and computer language

Working knowledge of secretarial/clerical procedures used in performing standardized office duties

Ability to prepare standardized correspondence and reports

Difficulty of Work

Employee performs varied tasks following established procedures and practices that may require some decision-making and/or problem-solving. Assignments are usually detailed with multiple variables within the assignment. Absolute accuracy is essential to program integrity. Employee must be able to handle a wide variety of people both via email and telephone, with professionalism and detail to their concerns.

Responsibility

Assignments are carried out in accordance with standardized procedures and general work instructions that require adherence to set protocols accurately and timely meeting both Federal and Division mandated time frames.

Personal Work Relationships

Maintain positive work relationships with in-house professional, administrative and secretarial/clerical staff; field staff;supervisors/managers; training staff; providers; families and residents (as applicable); IDOH personnel; CMS; and other public agencies in order to support the agencys mission of promoting, protecting, and providing for the health of Hoosiers.

Physical Effort

The physical effort required by this position is consistent with general office activities including lifting files; reaching and bending to obtain files from shelves; sitting at a desk and typing on a computer keyboard.The employee works primarily in the offices of IDOH utilizing computer systems to accomplish tasks.

Working Conditions

The employee's work will be conducted in an office setting.

Skills

SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveWorking knowledge of and ability to operate various information technology equipment; such as computers, printers, scanners and photocopiers.Required1YearsWorking knowledge of and experience with basic computer programs (e.g. Word, Excel, and Outlook)Required1YearsWorking knowledge of or ability to learn specialized computer programs (e.g. iQIES) and other software applications utilized within the DivisionRequired1YearsAbility to maintain confidentiality of Division documents (e.g. surveys, complaint information, medical records)Required1YearsWorking knowledge of or ability to learn survey forms as relates to survey packetsRequired1YearsBasic knowledge of agency program terminology and computer languageRequired1YearsWorking knowledge of secretarial/clerical procedures used in performing standardized office dutiesRequired1YearsAbility to prepare standardized correspondence and reportsRequired1YearsAbility to communicate both orally and in writing effectivelyRequiredAbility to multitask and prioritize/coordinate work to ensure deadlines are metRequiredAttention to detailRequiredAbility to troubleshoot issues to minimize delays in meeting deadlinesRequired

Questions

Question 1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?

Question 2

What is your candidates email address?

Question 3

Where does your candidate currently reside (City & State)?

Question 4

If selected for engagement, your candidates hourly Pay Rate must be *** The Provider Markup for this position is 32%. Do you agree to these requirements?

Question 5

This position is anticipated to last 6 months to a year, but no later than November 2027. Does your candidate accept?

Question 6

This position is fully onsite at 2 North Meridian Street, Indianapolis, IN, due to security requirements. Does your candidate accept?

Question 7

Interviews for this position will be done remotely via Teams. Does the candidate agree to this requirement?

Agency Interview Type

Webcam only

Work Arrangement

Onsite