IN-DCS-Business Analyst

Short Description

Position requires a

qualified applicant to provide technological analysis for system software that

supports the ongoing goals and mission of Child Welfare for the Department of

Child Services (DCS).

Complete Description

Essential Duties/Responsibilities:

• Understanding of agency
  
  

mission, vision, goals, user groups, business processes and workflows, and how

MaGIK supports DCS business units.

• Work at the highest level of
  
  

information systems analysis while considering the technical and/or

business implications of the application of technology and/or improve processes

to the current and future business environment

• Promotes the use
  
  

of technical services to resolve business issues within the agency,

division, or program area.

• Deliver technical
  
  

business solutions to customers while managing the expectations of

customers, stakeholders, peers, and management.

• Conducts daily
  
  

interaction with the other MaGIK sub-teams (software development, quality

assurance, systems support, and project management) including activity

statuses, project planning, resource planning, issue management, and

information updates.

• Formulates and
  
  

defines systems scope and objectives through research and fact-finding

combined with a basic understanding of user needs, business systems and

industry requirements for identified performance improvement projects.

• Meets regularly
  
  

with customer, stakeholders and management providing project and status

updates.

• Ensures business
  
  

and user needs are met with timely and accurate service. Interacts with project managers to

ensure project schedules and compliance.

• Participates in
  
  

development of technical standards, procedures, and policies.

• Performs related
  
  

duties as assigned.

• Solid experience
  
  

and knowledge of industry standards for business analysis methodologies;

including but not limited to wire framing, conceptual design, developing

functional and non-functional requirements, creating user stories,

creating traceability matrices, developing business workflows, translating

business requests for IT and vice versa; and system testing including

system testing documentation.

• Deep understanding of
  
  

financial workflows and hands-on experience translating complex financial

operations into scalable IT system requirements, configuration changes, and

technical workflows.

• Advanced knowledge and
  
  

experience of Microsoft products: Outlook, SharePoint, Word, Excel, Project,

and Visio. Other knowledge or useful experience of Salesforce, Jira, and Axure

RP.

• Expertise with full
  
  

software development life cycle including software system analysis, functional

design, technical design, development, testing, code review and production

system support (Expert)

• Ability to understand QA/Testing
  
  

Approaches and Applications

• Strong understanding and
  
  

experience of SDLC and IT governance methodologies, tools and approaches to successful

project implementations; including Agile

and Waterfall software development methodologies and project management

principles.

• Must have ability
  
  

to quickly obtain a working knowledge of the IN Child Welfare information

systems.

• Must have ability
  
  

to quickly obtain a working knowledge of the child welfare operations and

functions of the divisions.

• Must have the
  
  

interpersonal and organizational skills necessary to assist large

technology project staffs composed of multiple levels of technologist and

related DCS child welfare services staff in order to recommend and manage

solutions or resolve issues related to child welfare business systems.

• Must have the
  
  

knowledge and skills needed to assist the division in quality assurance,

strategic planning and development, process improvements, and client

relationships.

• Must be current in
  
  

the knowledge of new technologies relevant to child welfare business

systems that will allow discussions and recommendations to division

managers and their staff.

Skills

SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveBachelors DegreeRequired Experience performing business process analysis and creating documentation including BRDs, FRDs, user stories, and traceability matricesRequired5YearsExperience in business process modeling and workflow design using Visio, BPMN, or similar toolsRequired5YearsExperience working across the full Software Development Lifecycle (SDLC), including analysis, design, testing support, and implementationRequired5YearsExperience working in Agile and/or Waterfall environments using tools such as Jira or similar systemsRequired5YearsExperience supporting system testing, including test case development, UAT execution, and defect trackingRequired5YearsExperience performing data analysis using SQL, advanced Excel, or Power BI for reporting and validationRequired5YearsExperience working with systems integration concepts, including APIs (REST/SOAP) and data flow validationRequired5YearsExperience working with enterprise platforms such as Salesforce, ERP systems, or similar technologiesRequired5YearsSalesforce Certified Administrator or Business Analyst DesiredKnowledge of Child WelfareDesiredPBA/CBAP CertificationDesiredMCSE/CSEP CertificationDesired

Questions

Question 1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question 2

Please list candidate's email address.

Question 3

Please list the city and state where candidate currently resides.

Question 4

Candidate must be paid BETWEEN *** and *** if selected for engagement. The provider markup for this position is 35%. Do you accept this requirement?

Question 5

Selected resource will be required to pass a Fingerprint background check. Please confirm the resource understands this requirement.

Question 6

Resource can set their own start-end times as long as they are working during the core hours (9:00 am - 3:00 pm) and work 40 hours M-F Please confirm the resource understands this requirement.

Question 7

Resource must currently reside in the ***. Please confirm the resource understand this requirement.

Question 8

This position may extend beyond 6/30/2027. Please confirm the resource understands the duration.

Question 9

Client will perform webcam interviews for this position. Resource must be on camera during the interview. Please ensure the resource understands this requirement.

Question 10

There will be additional background check and Security Training once hired on-site. Please ensure the resource understands this requirement.

Question 11

In person pickup of equipment unless otherwise specified. Please confirm the resource understand this requirement.

Question 12

There are occasionally times where resource will be needed onsite as needed, however, this is a mostly remote position. Being on site may initially be for training or mentorship, and then later on for working sessions, meetings, etc. The work site is currently 500 N. Meridian St., Indianapolis, IN, but may change to the Indiana Government Center South building located at 302 W Washington St, Indianapolis, IN 46204. Please ensure the resource understands this requirement.

Agency Interview Type

Webcam only

Work Arrangement

Hybrid