What are the responsibilities and job description for the Solutions Architect (Level III) — ServiceNow Platform position at SMX Services & Consulting, Inc.?
Solutions Architect (Level III) —
ServiceNow Platform
(Part-time) (Level III)
Location: Tallahassee, FL (hybrid)
• Term: ~6.5 months
• Type: Contract
Pay Rate: $101.40/hour (Part-time), estimated 520 hours.
Summary
Design the target ServiceNow architecture for BCM & AICT—data model, access model,
integrations—so the solution is secure, performant, and compliant by design. Author decision
records and guide implementation to best practices.
Core outcomes
Approved solution design, data & ACL model, and integration patterns
Performance and security targets (60GG-5 aligned) met under realistic load
Clean, supportable deployment with versioned runbooks and back-out plans
Responsibilities
Reference architecture across BCM, AICT, IRM/GRC, SPM, CMDB, ITSM
Integration design (REST/IntegrationHub), secrets/credentialing, error handling
Non-functional requirements: performance baselines, resilience, logging/monitoring
Compliance mapping: ISO 22301 (BCM artifacts), NIST AI RMF (governance
workflows), FDOT AI policy controls; author SSP diffs
Minimum qualifications
Experience: 5 yrs ServiceNow technical leadership; 2 domain implementations in
BCM/IRM/GRC-adjacent areas
Education: Bachelor's in CS/IS/Engineering (or equivalent experience)
Certifications: ServiceNow CSA (required); CIS-BCM and/or CIS-IRM (preferred);
ITIL 4 (preferred)
Salary : $96 - $101