Solutions Architect (Level III) — ServiceNow Platform

Solutions Architect (Level III) —

ServiceNow Platform

(Part-time) (Level III)

Location: Tallahassee, FL (hybrid)

• Term: ~6.5 months

• Type: Contract

Pay Rate: $101.40/hour (Part-time), estimated 520 hours.

Summary

Design the target ServiceNow architecture for BCM & AICT—data model, access model,

integrations—so the solution is secure, performant, and compliant by design. Author decision

records and guide implementation to best practices.

Core outcomes

 Approved solution design, data & ACL model, and integration patterns

 Performance and security targets (60GG-5 aligned) met under realistic load

 Clean, supportable deployment with versioned runbooks and back-out plans

Responsibilities

 Reference architecture across BCM, AICT, IRM/GRC, SPM, CMDB, ITSM

 Integration design (REST/IntegrationHub), secrets/credentialing, error handling

 Non-functional requirements: performance baselines, resilience, logging/monitoring

 Compliance mapping: ISO 22301 (BCM artifacts), NIST AI RMF (governance

workflows), FDOT AI policy controls; author SSP diffs

Minimum qualifications

 Experience: 5 yrs ServiceNow technical leadership; 2 domain implementations in

BCM/IRM/GRC-adjacent areas

 Education: Bachelor's in CS/IS/Engineering (or equivalent experience)

 Certifications: ServiceNow CSA (required); CIS-BCM and/or CIS-IRM (preferred);

ITIL 4 (preferred)