What are the responsibilities and job description for the Lead, Customer Commercialization -- Pet position at Smucker Retail Foods, Inc.?
Your Opportunity as the Lead, Customer Commercialization - Pet The Customer Commercialization (CC) Team serves as a critical conduit between Brand Marketing, Brand Commercialization, and the Field Sales Team. In this position, you will own customer business planning to enable category and customer growth and represents customer strategies to key internal constituents. You will translate National Go to Market Strategies (GTMS) into customer specific activation and incorporate SBA targets into customer level quotas and budgets. You will support Target, Kroger, Costco and West Regional Grocery. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Run Customer & JMS Business Planning Develop and communicate customer roles and strategies within the Strategic Business Area (SBA) Coordinate with internal functions to drive the customer planning process Lead key customer planning activities internally – line reviews, innovation meetings, Joint Business Planning (JBP) and Top-to-Top meetings Assist customer teams with Customer Strategic Plan build, roll-up and review Execute against plan and monitor results against objectives (volume, spending, profit) Tailor business drivers to meet customer key initiatives and growth drivers Identify demand-creating solutions for customer-specific execution with the goal of achieving SBA plans Validate assumptions against key metrics (ROI, on strategy, etc) Coordinate with necessary internal functions (Brand Commercialization, Revenue Growth Management, Customer Finance, Demand Planning, Customer Logistics, etc) to support key customer initiatives Develop customer plans, budgets, and profit goals tied to JBP Own final approval of customer specific plan Work with Post Event Analytics/Sales Analyst to validate inputs and assumptions Track progress against customer plan, supporting identification & action planning for risk and opportunity The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: Bachelor’s degree 5 years of CPG experience Customer / sales facing experience Proficiency in Microsoft Office Proficiency in Spotfire, Tableau, CAS or similar platforms Demonstrated ability to build relationships with cross-functional partners to drive business results Demonstrated understanding of customer strategies and retail environment Additional skills and experience that we think would make someone successful in this role (not required): Prior experience and demonstrated understanding of an accrual-based trade system Prior experience in other commercial areas including Sales, Marketing, Category Leadership, etc Experience with Dollar General or Family Dollar Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn® #LI-Hybird We are a community of passionate, talented professionals committed to making food people and pets love while supporting all those who count on our business. We celebrate the uniqueness of each individual, promote their development and growth and ensure effective collaboration and continued productivity to drive the success of our organization. You deserve a positive and encouraging work environment. One that allows you to deliver your best work and become your best professional self. That is exactly what you will find at Smucker. Inspired by our unique culture, we are determined to support every employee holistically by meeting their physical, emotional and financial needs through: Our Total Rewards benefits Continuous opportunities to learn, grow and develop Our continued progress to become an inclusive and diverse organization. We are taking meaningful steps to enhance the inclusivity of our workplace and the diversity of our organization. Learn more We believe success is driving business growth while also helping those associated with our Company thrive. Learn more The J. M. Smucker Co. (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.
