What are the responsibilities and job description for the Front Desk Receptionist (Medical) position at SMS Radiation Oncology?
SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care.
Job Description:
We are seeking a compassionate, professional, and detail-oriented Front Desk Receptionist to support our Radiation Oncology team. This role serves as the first point of contact for patients and plays a key role in creating a welcoming, organized, and efficient clinic environment while supporting the delivery of high-quality cancer care.
Responsibilities
- Greet and check in patients in a courteous and timely manner
- Verify patient demographics, insurance information, and required documentation
- Answer and route incoming phone calls; respond to patient inquiries
- Schedule, confirm, and coordinate appointments
- Maintain accurate patient records in the electronic medical record (EMR) system
- Collect co-pays and assist with basic billing inquiries
- Coordinate communication between patients, clinical staff, and providers
- Manage front desk workflow, including scanning, faxing, and general administrative tasks
- Ensure the reception area is clean, organized, and welcoming
Qualifications
- High school diploma or equivalent required
- 1 year of front desk or medical office experience (oncology experience preferred)
- Familiarity with EMR systems and Microsoft Office
- Strong communication, customer service, and organizational skills
- Ability to multitask in a fast-paced healthcare environment
- Professional demeanor with a compassionate approach to patient care
We are looking to hire for this position as soon as possible. For faster response please email resume to madeleine.sices@sunstatespecialists.com
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $23