What are the responsibilities and job description for the Creator Partnerships Manager position at Smooth Media?
About Smooth
Smooth Media is the talent management company for knowledge creators — the people teaching, explaining, and breaking down the world through smart, insightful content. We serve as a true strategic partner to our creators — an extension of their team that helps them run, grow, and professionalize their business.
About the Role
Reports to: Head of Creator Partnerships
As the Creator Partnerships Manager, you’ll be the operational backbone for the creators you work with. You’ll manage campaign execution end-to-end with brands, ensure creators are prepped and supported, and keep everything moving with clarity and great communication.
If you’re just as energized by staying organized and keeping projects moving as you are by the creative and marketing side of working with creators, this role will feel like a great fit. You’ll collaborate closely with creators and brands, help bring smart content to life, and operate at the center of fast-moving creator businesses.
This role sits on the Creator Partnerships team, at the intersection of campaign operations and creator success. There’s a clear path forward for high performers to grow within the team.
What You'll Do
- Manage brand partner relationships act as the strategic, reliable point of contact for brands in active campaigns
- Oversee campaign delivery own timelines, review cycles, approvals, and ensure all deliverables hit quality standards
- Serve as a player-coach on the creator partnership team provide guidance to coordinators, set priorities, review work, ensure nothing falls through the cracks
- Coordinate across teams work with Creator Managers (creator-side) and the Brand Partnerships team (ad sale team) to deliver excellent service to both creators and brands
- Represent Smooth in external communication ensure brand partners feel confident, heard, and attended to at every stage
What We're Looking For
- 3 years of experience in account management, client success, or a related role (experience in creator/talent partnerships is a plus)
- You’re great with people you can keep different stakeholders in the loop, smooth out issues as they come up, and make sure everyone feels informed and supported
- You’re organized and get things done managing multiple campaigns, staying on top of details, and keeping timelines tight is just how you operate
- You’re comfortable guiding others you know how to delegate, give feedback, set expectations, and help a small team do their best work
- Based in NYC or open to being in NYC (our team is in-office Mon-Thurs)
What We Can Offer
- Salary range: $95,000–$115,000
- Health, dental, and vision insurance
- Unlimited PTO (mandatory 10 days per year minimum)
- Strong opportunity for growth within the Creator Partnerships team at a profitable, bootstrapped startup
Smooth Media is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
Salary : $95,000 - $115,000