What are the responsibilities and job description for the Server position at Smokin Mommas Burgers & BBQ?
Job Summary
Join our dynamic team as a Server and become a vital part of delivering exceptional dining experiences! In this lively role, you will serve food and beverages with enthusiasm, provide outstanding guest service, and ensure every guest leaves satisfied and eager to return. Your energy, attention to detail, and passion for hospitality will help create memorable moments for our guests in a fast-paced, upscale environment. This position offers an exciting opportunity to develop your skills in food service, customer relations, and sales while working alongside a dedicated team committed to excellence.
Duties
- Greet guests warmly upon arrival and assist with seating arrangements, ensuring a welcoming atmosphere.
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, and communicate orders efficiently to the kitchen staff.
- Provide detailed menu descriptions, recommend specials, and upsell items to enhance the dining experience.
- Serve food and drinks promptly while maintaining presentation standards; buss tables and clear dishes to keep the dining area tidy.
- Handle cash transactions accurately through cashiering systems; manage cash handling with integrity and accountability.
- Maintain food safety and sanitation standards by adhering to proper food handling procedures and sanitation protocols.
- Foster positive guest relations by addressing inquiries, resolving concerns promptly, and ensuring guest satisfaction throughout their visit.
- Assist with food preparation or kitchen support during busy periods if needed; support team members in maintaining a smooth operation.
Skills
- Proficiency with POS systems such as Aloha POS, Micros POS, or OpenTable for efficient order processing and sales tracking.
- Strong knowledge of food service operations, including food handling, sanitation, and safety regulations.
- Excellent customer service skills with the ability to engage guests warmly and professionally.
- Experience in fine dining or upscale restaurant environments is highly preferred.
- Demonstrated ability in upselling menu items to increase sales while enhancing guest satisfaction.
- Effective time management skills to handle multiple tables efficiently during peak hours.
- Basic math skills for accurate cash handling, billing, and inventory management.
- Previous experience in hospitality roles such as host/hostess or busser is advantageous.
- Knowledge of food industry standards including food preparation, serving techniques, and guest relations. Join us as a Server where your enthusiasm fuels memorable experiences! Bring your culinary curiosity, hospitality expertise, and passion for service to our vibrant team — we’re excited to see you thrive!
Pay: Up to $2.75 per hour
Work Location: In person
Salary : $3