Director of Operations

Opening in July - Smitty & Pearl’s, located on Lindsay Street directly across from Truist Point Stadium in downtown High Point, is a large-scale dining and entertainment destination designed to redefine the city’s restaurant scene. Created by local ownership with a vision for first-class food and a true community gathering space, we will features three distinct restaurant experiences under one roof, along with duckpin bowling and an arcade-style entertainment venue. Food quality is non-negotiable, hospitality standards are high, and the goal is simple: create a destination that elevates downtown High Point and delivers an experience guests can’t get anywhere else in the market.What You’ll DoOversee daily operations across restaurant, bar, entertainment, and eventsLead and develop department managers and service teamsDrive sales, control labor and costs, and improve profitabilityMaintain high service standards and a strong guest experienceImplement systems, training, and accountability across departmentsPartner with ownership on growth strategy and operational improvementsWhat We’re Looking For2 years of Multi Unit Management experience in a high volume hospitality or entertainment concept5 years of GM experience in a restaurant or entertainment conceptExperience managing multiple locations & general managers is necessary.Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.Strong financial and operational management skillsProven ability to build teams and improve performanceComfortable being on the floor and leading by exampleAvailable to work nights and weekends as neededWe can offer you:Medical InsurancePaid Time OffCompetitive compensation package plus bonus plan401(k) Retirement PlanEmployee DiscountsEqual Opportunity Employer #sourcingpro #27uv #31total #smittypearlsspgeneralmanager #smittypearls #redrobinfranchisees

Salary : $125,000 - $150,000