What are the responsibilities and job description for the Seasonal Administrative Assistant position at Smith & Schepers Certified Public Accountants?
About Us:
Smith & Schepers Certified Public Accountants is a client-focused accounting firm providing quality tax preparation, bookkeeping, and payroll services. We’re looking for a dedicated, detail-oriented Seasonal Administrative Assistant to support our busy tax season operations and deliver excellent service to our clients.
Job Overview:
The Seasonal Administrative Assistant will support our team by managing front desk responsibilities, answering phones, assisting clients with tax inquiries, and organizing documents. This role is crucial for keeping our office efficient and client-focused during tax season.
Key Responsibilities:
- Client Interaction: Answer phone calls, direct inquiries, and warmly greet clients in a professional, friendly manner.
- File Management: Assist in organizing, filing, and retrieving client records and tax documents.
- Tax File Assembly: Prepare and assemble completed tax files for client review and pickup.
- Document Preparation: Organize and prepare client tax returns for pickup, ensuring accuracy and completeness.
- General Administrative Support: Provide additional administrative support to CPAs and office staff as needed, including data entry and handling sensitive documents with confidentiality.
Qualifications:
- Experience: Prior administrative or customer service experience preferred, especially in a professional office environment.
- Skills: Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced setting.
- Communication: Excellent communication and interpersonal skills, with a client-first mindset.
- Technical: Proficiency in Microsoft Office (Word, Excel) and general comfort with computers.
Work Schedule:
- Scheduled hours during tax season (January 5th through April 17th).
- Overtime may be required, especially as deadlines approach.
Compensation:
Competitive hourly rate, commensurate with experience.
Why Join Us?
This is an excellent opportunity to gain experience in a professional, client-centered office environment. You’ll be a key part of our team during the busiest part of the year, helping us deliver quality service to our clients.