What are the responsibilities and job description for the New Sales & Service Representative position at Smith Power Products, Inc.?
Smith Power Products is hiring a New Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This in-person role blends new service contracts, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You’ll Do
- Grow market share by developing new customers and expanding existing accounts
- Be the face of Smith Power Products in the field with consistent on-site customer engagement
- Identify, develop, and close new engine sales opportunities
- Support engine installations, commissioning, and startup activities
- Coordinate service support, warranty claims, and maintenance programs
- Act as the technical liaison between customers, service teams, and OEMs
- Gather market and competitor intelligence to support territory growth
What We’re Looking For
- Experience in sales or service contracts and negotiation
- Strong knowledge of diesel and/or natural gas engines
- Proven ability to build trust and relationships in the field
- Comfortable working independently across a large territory
- Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
- Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
- Mechanical or technical background
Why Smith Power Products
- High-impact role focused on territory growth and market share expansion
- Autonomy to manage your territory and customer relationships
- Strong internal service and technical support team
- Competitive compensation with performance-based incentives