What are the responsibilities and job description for the Licensed Insurance Agent position at Smith Insurance Service, LLC.?
Job Overview:
We are seeking a licensed insurance agent to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers. This position involves interacting with customers to provide information in response to inquiries about products or services.
Duties:
- Answer incoming customer calls promptly and professionally
- Resolve customer inquiries via phone, email, or in-person
- Provide product and service information to customers
- Process orders, returns, and exchanges
- Upsell products or services to increase revenue
- Maintain customer records by updating account information
- Handle customer complaints with empathy and professionalism
Experience:
- Strong communication skills in English
- Previous experience in customer service or sales preferred
- Ability to communicate effectively and professionally
- Proficient in outbound calling techniques
- Excellent phone etiquette and active listening skills
- Multilingual abilities are advantageous for diverse customer interactions
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Health insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Bells, TN 38006 (Required)
Ability to Relocate:
- Bells, TN 38006: Relocate before starting work (Required)
Work Location: In person
Salary : $21