What are the responsibilities and job description for the Automotive Service Writer position at Smith Imports LLC?
Automotive Service Writer – Smith Imports
Smith Imports is seeking an experienced Automotive Service Writer to join our growing service team. This role is the key connection between our customers and technicians, ensuring a smooth, transparent, and positive service experience.
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Responsibilities
• Greet customers and document repair/maintenance needs
• Communicate recommended services, timelines, and pricing
• Coordinate with technicians and parts teams
• Keep customers updated throughout service
• Review completed work and ensure satisfaction
• Recommend additional services that enhance safety and performance
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Compensation & Benefits
• $65,000 salary commission
• Health, dental & vision insurance
• 401(k)
• Closed on all major holidays
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Requirements
• Previous Service Writer/Service Advisor experience
• Strong customer service and communication skills
• Basic automotive knowledge
• Ability to multitask in a fast-paced environment
• Valid driver’s license & clean driving record
Salary : $65,000