What are the responsibilities and job description for the Automotive Service Manager position at Smith Imports LLC?
Company Description
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Role Description
This is a full-time on-site role for an Automotive Service Manager, located in Memphis, TN. Responsibilities include overseeing daily service operations, ensuring timely and quality vehicle maintenance, and managing a high standard of customer satisfaction. The role also involves interacting with customers to address their needs, managing a team of service technicians, and ensuring compliance with policies and safety regulations.
Qualifications
- Strong knowledge of Vehicle Maintenance and proficiency in Automotive systems and technology
- Ability to ensure high levels of Customer Satisfaction through effective management and problem-solving
- Excellent Communication and interpersonal skills to interact with both clients and team members
- Proficient in delivering exceptional Customer Service while managing daily operations effectively
- Proven experience in an automotive service or management role
- Strong organizational and leadership abilities
- Technical certification in automotive repair or related fields is a plus
- Experience with automotive management software is advantageous