What are the responsibilities and job description for the Parts Counter Associate position at Smith Auto Group?
Smith Auto Group is seeking a Parts Department Counterperson.
This person will assist the parts manager in daily duties and stocking.
Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner; Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line; Answer phone calls, providing price quotes and other information and providing a high level of service; Notify the parts manager of any safety issues; Notify the ASM and the customer when special ordered parts have been received; Help put away and process morning order; Look up and sell parts to all customers: shop, over the counter, wholesale, and by phone; Follow up with wholesale customers on possible sales; Fill and stay on top of assorted bulk items (coolant, trans-fluid, windshield washer solvent, oil filters, etc.); Follow up on back ordered parts; Pull and fill orders from stock; Provide high level service to internal and external customers; Ensure that all customers receive their copy of the invoice; Keep front and rear counter areas clean and uncluttered; Participate in all training programs that are made available; Keep current on new products and product updates; Maintain professional appearance and adhere to company dress code; Other duties as assigned.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $35,000 - $50,000