What are the responsibilities and job description for the Front Desk Coordinator I position at smiledoctors?
Looking for a career that makes you smile?
We’re seeking a Front Desk Coordinator I to join our growing team.
How you’ll make us better:
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Performs various administrative duties.
- Welcomes visitors to the practice and provides information about clinic features
- Answers, screens, and routes incoming calls and takes messages as needed
- Checks-in and collects general information from patients on their first visit
- Verifies insurance information
- Notifies clinicians of patient arrival and readiness
- Makes appointments for returning patients as necessary
- Prints/reprints appointment reminders and school/work excuses
- May make changes to the patient schedule as necessary
- Coordinates payment arrangements or account resolution
- Receives, stores, and delivers shipments and mail
- Takes payments and posts to account
- Updates charts and patient information
- Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:
- Ability to communicate effectively verbally and in writing
- Ability to listen and understand information verbally and in writing
Prerequisites for success:
- High School Diploma or equivalent required
- One (1) year of administrative experience preferred
- Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you’ll bring to our team, we offer:
- Competitive salary
- 401(k) plan
- Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!