What are the responsibilities and job description for the Patient Communications Specialist position at Smile Orthodontics?
About Smile Orthodontics
Great people, great purpose, great money
FUN culture with sneaker drops, team outings, celebrating big and little moments
- Newly constructed, ultra-modern locations across Minneapolis/St. Paul metro area. Minneapolis, St. Paul, Maple Grove, Maplewood, Stillwater, Rochester, Otsego, Coon Rapids, St. Cloud, Lake Elmo, Eden Prairie and still growing!
- Cutting edge digital technologies, equipment, and lab.
- Flexible schedule to fit your lifestyle
- Healthy culture that is fun, fast-paced, and forward-thinking. Work with people you actually like.
- Career path with personal and professional development, paid CE. Make your way at a visionary, growing, entrepreneurial practice.
- And free braces. Seriously.
In a Dental Program or just graduated? We will cover the cost of your DANB!
Curious to know more? Apply now for quick response, paid in-person interview.
Be Part of a Practice With Purpose. At Smile Orthodontics, we’re on a mission to create a lifetime of confidence - for our Partners, our Patients, and our Communities. We are an empowered community of smile owners. Your smile. Your story.
Smile Orthodontics’ foundation for growth is our Core Values: Respect, Service, and Improvement. We are a collaborative, people-first, solve-together team. Our Purpose is about serving underserved Patients, Dental Providers, and Communities.
Smile Orthodontics is proud to celebrate diversity and provide an inclusive workplace for all employees.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- No nights
- No weekends
About the role
- Pay: $20.00 - $26.00 per hour
What you'll do
-
Patient Communication Specialist – Call Center
Join our orthodontic team as a Patient Communication Specialist and be the friendly voice that guides patients through their orthodontic journey. In this role, you’ll handle incoming and outgoing calls, texts, and emails, schedule and confirm appointments, answer questions about treatment, and provide excellent customer service to every patient and family. We’re looking for a positive, patient-focused communicator who thrives in a fast-paced environment and enjoys helping others. Call center or dental/medical experience is a plus, but not required—training will be provided.
Qualifications
- Possess a professional and positive attitude
- High School diploma or General Education diploma (GED) required
- Current CPR certification
- Excellent communication and interpersonal skills
Salary : $20 - $26