What are the responsibilities and job description for the Treatment Coordinator position at Smile Jobs?
Oak Forest Complete Dental | Oak Forest, IL | Treatment Coordinator | Full-Time
Oak Forest Complete Dental is growing, and were excited to add a Full-Time Treatment Coordinator to our long-standing, patient-focused team!
For over 20 years, our practice has proudly served the Oak Forest and greater Chicago community, delivering compassionate, family-focused dental care in a welcoming, judgment-free environment. We are committed to building lasting relationships with our patients while providing high-quality care, advanced technology, and personalized treatment options.
If youre passionate about dentistry, thrive in a fast-paced environment, and enjoy helping patients feel confident in their care, we would love to meet you!
Why Join Our Team?
- Established, community-focused practice with a strong reputation
- Supportive, family-like team culture
- Modern office with state-of-the-art technology
- Opportunity for growth and long-term career advancement
- Patient-centered approach focused on comfort and education
Key Responsibilities
- Greet patients warmly and create a welcoming environment
- Schedule and manage patient appointments to maintain a productive, full schedule
- Confirm appointments via phone, text, or email
- Maintain accurate patient accounts and records
- Assist patients with intake forms and ensure all documentation is complete
- Verify and update insurance information
- Submit insurance claims and handle outstanding insurance AR
- Present treatment plans and review financial options with patients
- Collect payments and perform basic accounting tasks
- Educate patients on treatment plans and payment solutions
- Ensure all office equipment is functioning properly
- Sort and organize incoming and outgoing mail
- Maintain a clean, organized, and professional front office area
Qualifications
- 6 months of dental front desk/reception experience required
- Prior experience with:
- Insurance verification & claims
- Treatment planning & case acceptance
- Patient scheduling and coordination
- Dental terminology and records management
- Experience with Dentrix software preferred
- Strong multitasking and organizational skills
- Excellent communication and customer service abilities
- Ability to thrive in a team-oriented environment
- Bilingual is a plus
What Sets You Apart
- Passion for delivering exceptional patient care
- Ability to build trust and long-term relationships with patients
- Positive, team-player mindset
- Strong attention to detail and follow-through
- Comfortable discussing financials and helping patients understand their options
Schedule
- Monday Friday: 9:00 AM 6:00 PM
- Saturday: 8:00 AM 1:00 PM (2 Saturdays per month)
About Us
At Oak Forest Complete Dental, we provide comprehensive dental care for patients of all ages, including cosmetic, restorative, emergency, and family dentistry. Our team is dedicated to helping every patient feel comfortable, informed, and confident in their smile through personalized care and clear communication.
Apply Today
If youre looking for a long-term opportunity with a practice that truly values its patients and team members, apply now and become part of a team that helps create confident, healthy smiles every day!
Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, Colorado, Ohio, and Massachusetts These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.