What are the responsibilities and job description for the Front Desk Coordinator position at Smile Jobs?
Front Desk Coordinator- Plymouth Dental Excellence
No dental experience is required we provide on-the-job training!
Plymouth Dental Excellence is looking for a friendly, organized, and dependable Front Desk Coordinator to join our team full-time! This is a great opportunity for someone who enjoys working with people and is interested in building a career in the dental field.
Youll play an important role in creating a positive patient experience while supporting the day-to-day operations of our office.
Schedule
- Monday: 8:00 AM 6:00 PM
- Tuesday: 8:00 AM 6:00 PM
- Wednesday: 8:00 AM 3:00 PM
- Thursday: 8:00 AM 5:00 PM
- Friday: 8:00 AM 2:00 PM
Responsibilities
- Schedule and coordinate patient appointments
- Answer, screen, and route incoming phone calls
- Greet and assist patients with a friendly, professional attitude
- Collect patient co-pays and complete daily balancing
- Submit and follow up on dental insurance claims
- Type, prepare, and send correspondence letters on behalf of the doctor
- Maintain accurate patient information and records
- Assist with general front-office duties as needed
- Provide exceptional customer service and help create a welcoming patient experience
Qualifications
- High school diploma or equivalent
- No prior dental or front-office experience required
- Willingness to learn and participate in on-the-job training
- Strong communication and customer service skills
- Organized and detail-oriented
- Comfortable working in a fast-paced, team-oriented environment
- Reliable and professional
What We Offer
- Competitive pay, based on experience
- On-the-job training provided
- Opportunity to learn and grow within the dental field
- Supportive and team-oriented work environment
- No weekends required
If youre friendly, motivated, and looking for an opportunity to grow with a great dental team, wed love to hear from you!
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