What are the responsibilities and job description for the Practice Administrator/Treatment Coordinator position at Smile Downers Grove?
Practice Administrator/Treatment Coordinator
Job Overview
Position available for a Practice Administrator/Treatment Coordinator, in our small, modern dental office in downtown Downers Grove.
We are looking for someone with leadership and organizational skills to help oversee daily operations, coordinate patient treatment, and ensure seamless communication between staff and patients.
This position includes office management, fiscal oversight, and team coordination.
While there is daily hands on working side by side with the team and patients, this role is intended to be a leadership position in the office that can work alongside the doctors in leading and motivating the team.
Management Duties Include:
- Lead the daily operations ensuring compliance with HIPAA and OSHA standards
- Motivating the team to achieve excellent customer service and patient satisfaction
- Monitor adherence to and success of practice systems
- Being the main contact for team questions and concerns
- Manage staffing schedule and an efficient patient schedule
- Assisting with general organization of the office
- Delegating appropriate tasks to teammates and coworkers to accomplish management and patient management duties
- Assisting with marketing projects and general community involvement
- Implement office systems to streamline workflow and improve patient experience
Patient Management Duties Include:
- Preparing and presenting treatment plans and payment plans
- Checking out patients after appointments
- Verifying benefits
- Answering phones and scheduling appointments
- Sending insurance claims and communicating with insurance companies concerning claims un-paid
- Managing A/R and collections from insurance and patients
- Preparing referral documents and specialist correspondence
Requirements
- 2 years experience in a dental office
- Experience with dental insurance and claims
- Leadership experience is preferred
Pay: $25.58 - $33.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $26 - $33