What are the responsibilities and job description for the Product Sales Associate position at SMHG MANAGEMENT LLC?
Powder Mountain is seeking a friendly, polished and professional Product Sales Associate for our 25/26 Winter Season. If you are self-motivated and interested in providing an exceptional experience for our guests, you are a great fit!
Job Title: Products Sales Associate
Department: Guest Services
Status: Seasonal PT
Reporting To: Guest Service Manage
Department: Guest Services
Status: Seasonal PT
Reporting To: Guest Service Manage
Key Responsibilities:
- Maintain in-depth knowledge of Powder Mountain’s season pass and day pass offerings.
- Have in-depth knowledge of Powder Mountain and Powder Haven’s terrain.
- Ability to relay appropriate products to guest’s needs.
- Welcome guests in a polite and friendly manner, address their concerns and answer questions.
- Accurately and efficiently process lift tickets, capture guest data, provide access.
- Ability to handle high volumes of customer interaction.
- Never tell a guest “I don’t know,” always work to find the answer.
- Perform daily opening and closing procedure on point-of-sale system.
- Work on a computer with a high degree of accuracy, while maintaining customer contact.
- Willing to cross-train and work in all areas/locations of Powder Mountain
- Maintain a clean workstation and enjoy working in a team.
- Occasionally clear snow and or ice from ticket window line.
- Other duties as assigned.
Requirements and/or Qualifications:
- 18 years old or older.
- Be polished, polite, resourceful, and one-step-ahead of the needs of our guests.
- Proficient with computers and point of sale systems.
- Be able to multi-task and efficiently handle competing priorities.
- Cash handling experience.
- Desire to work at 9,000 ft elevation with exposure to inclement weather.
- Reliable transportation, or commitment to using UTA.
- Ability to work, weekends, holiday, evenings, on call.
- Adhere to flexible schedule with early mornings and late departures.
Physical Requirements:
- Full range of body movements
- Reach, push, pull, lift, and carry objects that may be heavy (50 lbs)
- Prolonged periods of standing, walking, bending, and twisting
- Walk on even/uneven/slippery terrain
- Climb/descend stairs/ladders
Working Environment:
Work is primarily performed in an indoor environment; exposure to noise, dust, mechanical and electrical hazards, and cleaning chemicals. Occasionally exposed to outdoor climate in which team members will be exposed to a variety of temperatures/weather.
Company Background
Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.
Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.
Salary : $20 - $23