What are the responsibilities and job description for the Front Office Travel Team - Tennessee Eye Care Travel Team Powell- Division of Summit Medical Group position at SMG Brand?
Tennessee Eye Care Travel Team Powell- Division of Summit Medical Group, is seeking a Front Office Travel Team employee to join their practice. This is a full time opportunity. This position handles front office duties, including answering telephones, scheduling and registering patients, filing patient medical records, etc.
Examples of Duties (List does not include all duties assigned)
- Answers and screens telephone calls and provides appropriate information.
- Takes messages, and handles messages as specified.
- Greets and assists visitors in a prompt, courteous and helpful manner.
- Depending on level of training, handles electronic registration and appointment scheduling of patients.
- Performs copying and faxing of documents, as requested.
- Files and pulls medical records, as appropriate.
- Sorts and delivers incoming faxes, express packages, and other urgent information.
- Types and formats documents on the computer / work processor, as requested by administration.
- Depending on site need and level of training, performs charge entry according to ICD-10 and CPT standards.
- Operates, makes minor adjustments to, and maintains basic maintenance to key office equipment, including but not limited to: phone system, copier, fax machine, scanner, and postage machine.
- Reports problems, challenges and potential improvements to procedures and equipment to supervisor.
- Maintains work area and lobby in neat and orderly manner.
- Attends meetings as required.
- Performs related work as assigned.
Education
High School Diploma or equivalent required.
Experience
Prefer one year experience in an office setting with phone-answering responsibilities.
Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com
In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.