What are the responsibilities and job description for the Phone & Computer Repair Technician position at SMC Communications?
Overview
We are seeking a dynamic and detail-oriented Phone & Computer Repair Technician to join our energetic team! In this role, you will be the go-to expert for diagnosing, repairing, and troubleshooting a wide range of mobile devices and phone and internet. Your technical expertise will help customers get their devices back in top shape quickly and efficiently. This position offers an exciting opportunity to work with the latest technology, develop your skills in electronics repair, and provide exceptional support to diverse clients. If you thrive in a fast-paced environment and love solving technical challenges, this role is perfect for you.
Responsibilities
- Diagnose and repair issues on various mobile devices including smartphones, tablets, concoles and other portable electronics and internet and phone service.
- Perform hardware repairs on computers and laptops, including replacing components like screens, batteries, and internal parts using hand tools.
- Troubleshoot software problems across multiple operating systems such as Android, iOS, macOS, and Windows.
- Utilize schematics and technical manuals to analyze circuit boards and perform soldering or component replacements as needed.
- Conduct comprehensive testing of repaired devices to ensure optimal functionality before returning them to customers.
- Provide clear technical support and guidance to customers regarding device operation, maintenance, and troubleshooting steps.
- Maintain detailed records of repairs performed, parts used, and diagnostic procedures for quality assurance.
Skills
- Proficiency with Android, iOS (Apple), macOS (Apple computers), and Windows operating systems.
- Strong soldering skills for repairing circuit boards and electronic components.
- Experience with using hand tools such as screwdrivers, pliers, multimeters, and other equipment repair tools.
- Knowledge of computer hardware components including motherboards, processors, RAM, storage devices, and peripherals.
- Ability to interpret schematics and technical diagrams for troubleshooting complex electronic issues.
- Excellent analysis skills to identify root causes of hardware or software failures quickly.
- Effective communication skills in both English and Spanish, enabling clear customer interactions in a bilingual environment.
- Experience providing field service or retail sales support related to mobile devices or computer equipment is a plus. Join us to be part of a vibrant team dedicated to delivering top-tier repair services while advancing your technical expertise!
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Job Types: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
Salary : $15 - $20