What are the responsibilities and job description for the Front of House Team Member position at Smashora X Cluckin?
Overview
Join our vibrant team as a Front of House Team Member and become the welcoming face of our dynamic food service environment! In this energetic role, you will deliver exceptional customer experiences by providing friendly service, managing food and beverage orders, and maintaining a clean, organized workspace. Your enthusiasm and attention to detail will help create a lively atmosphere where guests feel valued and satisfied. This paid position offers an exciting opportunity to develop your skills in food handling, POS operations, and customer engagement within a fast-paced, fun setting.
Responsibilities
- Greet customers warmly and assist with their food and beverage orders using POS systems such as Aloha POS or Micros POS.
- Manage customer transactions accurately, including processing cash, credit card, and retail sales transactions.
- Upsell menu items to enhance guest experience and increase sales opportunities.
- Prepare simple food items following food safety standards and maintain cleanliness of workstations, including sanitation and kitchen equipment operation.
- Ensure quick and efficient service by bussing tables, managing food service customer orders, and supporting food preparation when needed.
- Maintain a clean workspace by adhering to sanitation protocols, food handling procedures, and safety regulations.
- Support overall restaurant operations by assisting with inventory management, restocking supplies, and ensuring a welcoming environment for all guests.
Qualifications
- Previous experience in quick service or fast food restaurants is highly preferred.
- Strong customer service skills with the ability to communicate clearly and professionally.
- Basic math skills for handling cash register operations and retail math calculations.
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus.
- Ability to operate kitchen equipment safely and efficiently.
- Experience in food handling, sanitation, or food safety management is desirable.
- Demonstrated time management skills to prioritize tasks in a fast-paced setting.
- Retail or grocery store experience is beneficial but not required; enthusiasm for the food industry is essential.
Join us to be part of an energetic team that thrives on delivering memorable guest experiences! We are committed to fostering a positive work environment where your skills grow while you contribute to our lively community atmosphere. All roles are paid positions dedicated to providing excellent service with professionalism and enthusiasm at every turn.
Pay: $20.00 - $25.00 per hour
Benefits:
- Disability insurance
- Employee discount
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Paid training
Work Location: In person
Salary : $20 - $25