What are the responsibilities and job description for the Technical Writer position at SMARTFOX?
Title: Technical Writer 2
Location: Sunnyvale, CA 94043
Job Type: Onsite
Duration: 6 Months
Summary:
Organize material and complete documentation for planning processes according to set standards regarding order, clarity, conciseness, style, and terminology.
Maintain records and files of work and revisions.
Review published materials and recommend revisions or changes in scope, format, and content.
Assist in publishing materials in Agile and IS Training portals for global users.
Work with demand supply planning and production planning personnel and to become familiar with planning, production and product fulfillment methods.
Understand the demand and supply planning processes within advanced planning tool - O9 to translate that into end user documentation (including video tutorials).
Develop or maintain online help documentation.
Support AI search efforts within the organization.
Technology Skills
Project management software — Atlassian Confluence.
Office Tools – Microsoft Office Suite.
ERP Software – O9 Ref Model, S4 HANA.
Product Lifecycle Management – Agile.
Document management software — Adobe Acrobat; Microsoft SharePoint