Business Analyst (Retail Energy)

About the Company

The future of energy is digitized, decarbonized and localized. At SmartestEnergy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems. Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. As well as our three offices in the US, we have three offices in the UK and another in Australia. Further expansion is planned for 2026 and beyond which means global career opportunities for you, with plenty of potential to explore new markets. When you join our Team, you will have the opportunity to contribute and make an impact every single day.

About the Role

The principal role of the Senior Business Analyst is to lead on the design, development, and control of SmartestEnergy US’s systems and processes, bridging the gap between business objectives and technology solutions. They will develop deep knowledge of the end-to-end business and operational processes, supporting the strategic design and functionality of business systems. Play an active role in business analysis and project management to implement project initiatives aligned to company-wide goals and objectives. This is a critical role in an exciting, growing, and well-backed organization with a global footprint and an opportunity to be part of a growing startup in a stable market.

Responsibilities

• Coordination: Lead coordination efforts across internal IT and business employees, vendors, brokers, and customers toward common deliverables.
• Creative Problem Solving: Maintain wider team problem-solving and analysis, balancing data, technology, business, and operational issues to deliver viable solutions.
• Project Management: Manage smaller to medium sized projects according to internal methodologies, ensuring timely delivery and adherence to budget.
• Change Management: Support change management processes and user needs.
• Requirements Analysis: Conduct detailed business analysis to identify stakeholder needs and develop solutions for business problems.
• Documentation: Create and validate comprehensive system functional and technical specifications.
• Testing: Develop and execute user acceptance test plans and scenarios.
• Data Analysis: Perform data analysis to support system defect evaluation and new functionality requirements.
• Stakeholder Communication: Facilitate communication between local users and central IT teams.
• System Upgrades: Manage system upgrades and ensure successful resolution of incidents and anomalies.

Qualifications

• Education: Bachelor's and/or Master's degree in Computer Science, Information Technology, Business, or a related field.
• Experience: 3 years in a Business Systems Analysis role, with a focus on the Energy industry.
• Technical Skills: Knowledge of software development lifecycle methodologies, data modeling, and entity relationships.
• Certifications: PMP, ITIL, CBAP, Six Sigma, or similar certifications are preferred.
• Industry Knowledge: Familiarity with the U.S. Retail Energy, Energy Wholesale Trading, and/or Distributed Energy sectors.
• Collaborative: Personable, team-oriented, respectful, and empathetic individual who is comfortable working with both on-site and remote team members.
• Analytical Thinking: The ability to analyze complex problems, break them down into manageable components, and derive meaningful insights to support decision-making processes.
• Strategic Mindset: A forward-thinking approach to aligning business objectives with technology solutions, anticipating future challenges, and identifying opportunities for innovation and growth.
• Effective Communication: Strong verbal and written communication skills to articulate ideas, requirements, and recommendations clearly and persuasively to diverse stakeholders across functional and technical departments.
• Time Management: Ability to handle conflicting demands, prioritize workload, and effectively delegate while maintaining high-quality standards.

Note: This position will not support immigration sponsorship.

Pay range and compensation package

$85,000 - $105,000 annual salary plus bonus potential

Equal Opportunity Statement

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). EOE. We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow. We are committed to the full inclusion of all qualified individuals. As such, if a reasonable accommodation is needed to participate in the job application or interview process, please reach out to the HR & People Team via email us-hrssc@smartestenergy.com so we can discuss with you further.

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