What are the responsibilities and job description for the Wheelchair Transport Specialist – Medical Transportation - Afternoons, Evenings & Weekends position at SMART Ride LLC?
Make a difference every mile. Join SMART Ride LLC, a mission-driven team supporting the Monadnock region’s healthcare system.
About SMART Ride
SMART Ride LLC is a trusted provider of non-emergency medical transportation services across southwestern New Hampshire and southeastern Vermont. Our mission is to connect people to the healthcare they deserve while prioritizing safety, professionalism, and customer service. We take pride in being a vital part of the healthcare community by helping our neighbors get to and from critical medical appointments reliably.
Job Summary
We are seeking dependable, compassionate, and professional, dedicated and courteous drivers to join our team. In this role, you will safely transport passengers to and from medical facilities, rehabilitation centers, dialysis appointments, and other healthcare destinations in a fleet owned vehicle. If you’re looking for a meaningful job with a supportive team and consistent hours, we’d love to hear from you!
Key Responsibilities
- Safely transport clients in company-provided vehicles (ambulatory, wheelchair, or stretcher transport vehicle)
- Provide excellent customer service, assisting passengers in and out of vehicles as needed
- Maintain accurate records of transport times, mileage, and client notes
- Follow all company high safety standards and sanitation protocols
- Collaborate with dispatch and support team to ensure timely service
Qualifications
- Must be 21 years of age or older
- Valid driver’s license with clean driving record
- Must pass a criminal background check and 12 panel drug screening
- CPR/First Aid certification preferred (or willing to obtain with company assistance)
- Previous professional driving, healthcare, or customer service experience is a plus
- Ability to lift up to 50 pounds occasionally
- Able to complete physical requirements of the position
- Friendly, patient, and reliable attitude
Benefits:
- Competitive hourly pay
- Paid training
- PTO accrual for staff accruing greater than 24 hours a week. (After probation)
- Supportive team culture
- Opportunity for growth and advancement
- Uniforms provided
- Contribution to a critical community service
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Safety equipment provided
Shift availability:
- Night Shift (Preferred)
Ability to Commute:
- Keene, NH 03431 (Required)
Ability to Relocate:
- Keene, NH 03431: Relocate before starting work (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
Salary : $16 - $20