Medical Front Desk Receptionist– Pediatric Therapy Clinic (Full-Time)

Medical Front Desk Receptionist – Pediatric Therapy Clinic (Full-Time)
SMART Pediatric Therapy

Join a fast-growing pediatric therapy clinic specializing in sensory-based care, where you’ll play a key role in supporting children and families.

SMART Pediatric Therapy is seeking a professional, organized, and dependable Front Desk Receptionist to join our growing outpatient pediatric therapy clinic.

This is a key role in creating a welcoming, efficient experience for our families while supporting a fast-paced clinical team. We are looking for someone who is detail-oriented, reliable, and able to manage multiple responsibilities with confidence and professionalism.

This is a fast-paced, high-interaction role that requires strong organization, communication, and the ability to manage multiple priorities throughout the day.

Schedule
Full-time, Monday–Friday
Monday–Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 12:00 PM (early start to your weekend)

Responsibilities
· Greet patients and families in a professional, warm manner
· Answer phones and respond to messages promptly
· Coordinate and manage daily schedules for multiple therapists
· Check in patients and support communication between families and staff
· Monitor attendance and assist with cancellations and rescheduling
· Take ownership of keeping the schedule full, organized, and running smoothly throughout the day
· Collect payments (copays, coinsurance, balances) accurately
· Maintain a clean, organized, and welcoming front office
· Assist with administrative tasks including scanning and data entry
· Ensure confidentiality and HIPAA compliance at all times

Experience managing schedules, handling payments, or working in a healthcare setting is highly valued.

Qualifications
· Minimum 2 years of customer service experience (required)
· At least 1 year of healthcare or medical office experience (strongly preferred)
· High school diploma or equivalent (preferred)
· Experience with Microsoft Office (preferred)

Key Skills & Traits
· Highly organized and detail-oriented
· Strong time management and ability to multitask
· Professional communication skills
· Team-oriented with a positive attitude
· Flexible and able to adapt in a dynamic environment
· Reliable with consistent attendance

Compensation & Benefits
· $18.00 – $21.00 per hour, based on experience
· Monthly bonus opportunity
· 3 weeks PTO to start (increases with tenure)
· Health, dental, and vision insurance
· 401(k) with up to 4% employer match
· 6 paid holidays
· Annual reviews with merit increases

About SMART Pediatric Therapy

SMART Pediatric Therapy is a sensory-based outpatient clinic providing occupational and speech therapy services for children ages 0–18.

We focus on helping children develop regulation, coordination, communication, and independence through a holistic, sensory-based approach that addresses underlying foundational needs.

Our mission is to enhance the quality of life for families and reduce stress by helping children succeed in daily routines, learning, communication, and play.

Work Environment
· Supportive, team-focused culture
· On-the-job training and mentorship
· Fun team events and clinic culture initiatives
· Coffee bar and snacks provided

Ideal Candidate

This role is best suited for someone who thrives in a fast-paced environment, enjoys working with children and families, and takes ownership of keeping schedules organized and running smoothly.

To Apply
Please apply only if you are available for the full-time schedule listed above.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Experience:

• medical office: 1 year (Preferred)
• Customer service, administrative, or front desk: 2 years (Required)

Ability to Commute:

• El Mirage, AZ 85335 (Required)

Work Location: In person

Salary : $18 - $21