What are the responsibilities and job description for the Desktop Support Engineer position at Smart IT Frame LLC?
Job Title: Field Support
Location: Avon Lake, OH 44012 (Onsite)
Contract
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Need VB Script experience
Job Description:
- Consult on sizing requirements for new instrument PC
- Review guidelines from instrument manufacturer
- Collaborate with Asset Team on selecting matching equipment from OEM
- Collaborate with Asset Team on placing order for PC equipment
- New Instrument Installation
- Physical connection to network
- Allocation of IP Address per VLAN 42 rules DHCP reservation
- Setting up instrument data folder on GTPCCOMMON
- Mapping drive to instrument data folder
- Setting up appropriate backup eg Cobian
- Retrieval of phased out equipment and placement into storage for redistril
Troubleshooting
- Basic network connectivity troubleshooting
- Basic connectivity to instrument troubleshooting
- Trouble shooting of disk space issues
- Troubleshooting of memory CPU utilization issues
- Collaborate with vendor on instrument software issues and potential OS S
Useful Skills
- Visual Basic and VBA Scripting
- Excel spreadsheets
- Developing and supporting data entry Forms in Excel
- Use of ActiveX Controls in VB and VBA environments
- Use of COM ports for connectivity for instruments
- Use of unmanaged hubs and switches for instrument networks tied to a co
- Basic network troubleshooting skills
- Basic printer and print server troubleshooting skills
Operating System Versions
- Windows 11
- Windows 10 Enterprise Professional Home
- Windows 7
- Windows 98
- Basic PC component level knowledge Mother board NIC Comm ports
- Ability to install assemble PC components eg NIC Comm ports
- Computer System cabling network RS232 other
- Ability to understand the overall relationship between the PC and the instrument performs what data is captured by the PC and how it communicate
Apply today or share profiles at priya@smartitframe.com