What are the responsibilities and job description for the E-Commerce Business System Analyst position at Smart Folks Inc.?
Job Details
Job Title: Senior Business Analyst
Work Location: Stamford, CT (Day 1 onsite)
Contract Role
Job description:
- 8 years of experience in System Analysis preferably with a background in Quality Engineering
- Exceptional communication & email etiquette required for executive interaction
- Work independently to manage tasks, scope and completes the ticket analysis within the defined SLAs
- Serves as primary point of contact between users and engineering/development staff
- Identify, document, report and formally track system issues and defects
- Perform deep-dive analysis and troubleshooting to resolve reported system issues
- Knowledge of eCommerce business systems and workflows is mandatory
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Salary : $50 - $52