What are the responsibilities and job description for the Solutions Engineer position at Smart Data Solutions LLC?
As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Product Development Manager to join our team.
What you’ll be doing?
- Manage the process of generating RFP / RFI responses, proposal and SOWs including but not limited to
- Scheduling meeting with Finance, Operations and Product teams as needed.
- Provide status updates and maintain hygiene on open opportunities within the CRM.
- Enters pertinent prospect information into CRM. Updates and expands as interactions occur. Maintains forecast and reports forecast to their respective manager.
- Create Change Requests based on requirements provided by the implementation and technical support teams.
- Follow-up on open Change Requests with customers.
- Respond to functional and technical elements of RFIs/RFPs, and coordinate with product teams to ensure accurate information is provided.
- Participate in creation and maintenance of re-usable content including but not limited to power point presentations, procedure documentation and RFP knowledge bases.
- Supports marketing campaigns and promotional offers to help optimize revenue.
- Attends field sales meetings/trainings as appropriate.
What we’re looking for?
- 3 years of experience in solutions engineering delivering solutions to customers.
- Ability to communicate effectively to customers, developers, and business stakeholders.
- Familiarity with sales process and dynamics
- Strong technical aptitude and ability to gain a deep understanding of our product offerings.
- Strong analytical skills, with excellent problem-solving abilities
- Superb interpersonal skills and ability to build strong working relationships internally and externally.
- Self-motivated and ability to achieve stretch goal.
Why this is the company for you?
Top Benefits & Perks:
- A company culture that is authentic and values teamwork, humility, and fairness! We work hard for our customers and have fun along the way!
- A professional development and growth-oriented workplace
- Generous benefits
- A good Work-life balance
Who is Smart Data Solutions?
Smart Data Solutions is a technology vendor that brings 22 years of healthcare experience using intelligence and automation to extract data from front office mailroom operations. Today, the company is expanding out from its front office focus and targeting its open-source automation and AI engines toward the entire healthcare operations value chain. One of the key benefits of working with Smart Data Solutions is their specialized approach to data capture and automation. Smart Data Solutions takes a comprehensive approach to image and document processing, using multiple engines and hundreds of thousands of lines of code to ensure accuracy and make sense of data. Smart Data Solutions has also invested heavily in EDI interoperability, with clearinghouse capabilities that enable them to pivot towards providing value-added services. Using the data, they have collected, they are able to offer population health insights to clients, helping them make informed decisions about their largest areas of spending and identifying potential opportunities for cost savings.
Smart Data Solutions’ global headquarters are just outside of St. Paul, MN with 400 employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 500 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, regional health plans and TPAs, handling over 2 billion transactions of varying types annually with a 98% customer retention rate. SDS plans to continue investments into meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.
SDS has partnered with a leading growth-oriented investment firm, Parthenon Capital Partners, and the Blue Venture Fund, a unique collaboration among Blue Cross Blue Shield (BCBS) companies, to further accelerate expansion and product innovation.
Position type and expected hours of work.
This is a full-time position. Typical days and hours of work are Monday through Friday, 4:00 p.m. to 1 a.m. IST.
Location:
Smart Data Solutions is located in Perungudi,Chennai, TN, India.
Smart Data Solutions is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
