Human Resources Assistant

Are you passionate about building a high-impact career with a technology-driven company that offers world-class benefits and exciting perks? 

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Power Platform Developer for the Product Development Team.

Smart Data Solutions is a technology vendor that brings 22 years of healthcare experience using intelligence and automation to extract data from front office mailroom operations. Today, the company is expanding out from its front office focus and targeting its open-source automation and AI engines toward the entire healthcare operations value chain.  One of the key benefits of working with Smart Data Solutions is their specialized approach to data capture and automation. Smart Data Solutions takes a comprehensive approach to image and document processing, using multiple engines and hundreds of thousands of lines of code to ensure accuracy and make sense of data. Smart Data Solutions has also invested heavily in EDI interoperability, with clearinghouse capabilities that enable them to pivot towards providing value-added services. Using the data they have collected, they are able to offer population health insights to clients, helping them make informed decisions about their largest areas of spending and identifying potential opportunities for cost savings. 

Smart Data Solutions’ global headquarters are just outside of St. Paul, MN with 400 employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 500 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, regional health plans and TPAs, handling over 2 billion transactions of varying types annually with a 98% customer retention rate. SDS plans to continue investments into meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS has partnered with a leading growth-oriented investment firm, Parthenon Capital Partners, and the Blue Venture Fund, a unique collaboration among Blue Cross Blue Shield (BCBS) companies, to further accelerate expansion and product innovation.

Smart Data Solutions is an equal opportunity employer.

 All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

Why this is the company for you?

Top Benefits & Perks: 

• A company culture that is authentic and values teamwork, humility, and fairness! We work hard for our customers and have fun along the way!
• A professional development and growth-oriented workplace.
• Work-life balance with a 5-day work week and leaves as per the Labor Law of India
• Hybrid and Remote work opportunity.

What we are looking for?

 Duties and Responsibilities include but are not limited to:

HR Operations & Administration

• Manage end-to-end onboarding and offboarding processes, ensuring compliance with company policies and regulatory requirements while delivering a smooth and professional experience for employees transitioning in and out of the organization.
• Process employee changes and maintain accurate and up-to-date information in the HRIS system and HR personal files. Process all changes in accordance with internal policies, compliance, and India laws. 
• Assist with audits of HR documentation to ensure compliance and data integrity.
• Review and update Job Descriptions according to HITRUST and internal guidelines.  
• Manage the monthly Exclusion Check process ensuring a 100% completion rate.  
• Monitor and respond to HR-related mail and email correspondence in a timely and professional manner.
• Provide high-quality administrative support to the HR team and business unit leaders, contributing to effective operations and team success.
• Support the planning and execution of employee engagement programs, training sessions, and HR-led events.
• Assist with maintaining, enforcing, and recommending improvements for company policies, procedures, and processes.  
• Assist with HR projects and perform other duties as assigned.

Recruitment & Talent Acquisition

• Partner with hiring managers across teams to understand hiring needs and role requirements.
• Assist with various recruitment activities, including but not limited to scheduling interviews, coordinating candidate communications, all while ensuring a positive and professional candidate experience
• Maintain and update applicant tracking system (ATS) records and recruitment tracking sheets, ensuring data consistency.

The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Skills and Qualifications

• 2 to 4 years of experience in HR support, recruitment coordination, or onboarding, preferably in a multinational or technology-driven environment.
• Strong organizational and time management skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate across global teams.
• Proficiency in MS Office and HRIS/ATS systems; familiarity with Indian labor laws and global hiring practices is a plus (Familiarity with ADP and GreytHR would be a strong plus)
• Ability to handle confidential information with discretion and professionalism.

 Education Requirements 

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field is required.
• A postgraduate degree or certification in HR (e.g., MBA in HR, PGDHRM, SHRM/PHR certification) is a plus.