What are the responsibilities and job description for the Customer Service Representative position at Slomins?
Slomin's Inc., the nation's largest privately owned home security company, is seeking Full-time Inbound Call Center Professionals for our Hicksville, New York office. We are hiring immediately!
BI-LINGUAL A MAJOR PLUS!!!
Responsibilities primarily include taking inbound calls from our customer base. You will assist the customer with inquiries related to all aspects of their Slomin’s account (billing, troubleshooting, etc.).
Qualified candidates will be energetic, professional, possess customer service skills, and a desire to succeed. There is 6-8 weeks of paid training from Monday through Friday, 8:00am - 5:00pm.
Benefits:
We offer a competitive salary (weekly pay) and a generous benefits package that includes:
- Medical, Dental and Vision Insurance, including Prescription
- FSA
- Life Insurance
- Paid time off
- 401 (k)
- Retirement Fund
- Pet Insurance
- Supplemental Accident, Sickness, Long-Term Disability and Short- Term Disability insurances
- Employee Discounts
AND MORE!
Call center experience preferred but we are open to individuals with the right attitude who are willing to work hard to learn what it takes to provide excellent customer service.
Must undergo a background check and a mandated drug test in compliance with New York Department of State, Division of Licensing Services requirements. (Having a criminal history does not automatically disqualify anyone from being hired.)
Must be willing to work one (1) weekend shift per week.
Slomin’s, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.
All interested candidates should apply online.
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Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Hicksville, NY 11801: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location