ASP Support

Position Specifics:

Reports To:  Store Manager/AMS Manager

Supervises:  None

FLSA Code:  Exempt

Purpose: 

Ag Retail and Sprayer Support interacts with application customers and equipment (specifically Commercial Application businesses and farmers) to promote and support John Deere Application equipment with a focus on technology. Ag Retail and Sprayer Support individuals support all stores and share the responsibility of the Ag Retail Call Center.

Responsibilities:

1. Performs basic diagnostics and repairs on sprayers, spreaders, and other agriculture application equipment 
2. Assists service technicians on repairs to application equipment
3. Assists customers with equipment start-ups as well as complete machine software updates as needed
4. Complete basic Product Improvement Plans (PIPS) such as software updates, nozzle replacements, etc for customers while communicating with service managers on the PIP status
5. Sign up and completes inspections on application equipment
6. Completes work assignments in an efficient, neat, and orderly fashion while maintaining a clean work area
7. Maintains condition of vehicles, inventory, tools, and equipment
8. Follows all safety rules and regulations in performing work assignments
9. Completes all reports and forms required in conjunction with work assignments in a timely fashion
10. Conducts and/or supports customer clinics and technician training
11. Facilitates and supports the sale and installation of Precision Upgrade Kits (PUKs)
12. Supports and increases customer engagement on Operations Center and their total engaged acres
13. Conducts and/or supports the internal sale of John Deere Application equipment and related technology
14. Maintains current knowledge of John Deere equipment and competitive products      

Job Requirements:

1. Basic knowledge of mechanical, electrical, and hydraulic systems and the ability to use that knowledge in the repair and maintenance of John Deere application equipment
2. Ability to work on their own and within a team
3. Excellent communication and organization skills
4. Ability to use Service Advisor and Microsoft applications
5. Ability to lift at least 75 lbs. repeatedly
6. High School Diploma or equivalent experience required
7. Valid driver’s license required with a good driving record
8. Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment
9. Must have reliable attendance and the ability to work varying shifts, weekends, and holidays

Full-Time Benefit Packages:

1. Paid Holidays & Vacation Time
2. Health, Vision, & Dental Insurance
3. Life Insurance
4. 401K Plan with Company Match
5. Routine Performance & Pay Reviews
6. Flexible Spending Account (FSA)
7. Safety Equipment Allowance
8. Company Provided Uniforms

All benefits subject to change.

Pay Information:

The salary pay range for this position is $55,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.